Main Article Content
Abstract
Purpose: This study aims to analyze the effect of social media use as a promotional tool on increasing the revenue of Suryanti Make Up in Bilah Hilir District, Indonesia.
Research Method: This study employed a quantitative approach using a survey method. Data were collected through questionnaires distributed to 130 respondents who had used Suryanti Make Up’s services and were aware of its promotional activities on social media. The independent variable was social media use, while the dependent variable was business revenue growth. Data were analyzed using validity and reliability tests, classical assumption tests, and simple linear regression, with assistance from SPSS.
Results and Discussion: The results indicate that social media use has a positive and significant effect on business revenue growth. The research instruments were valid and reliable, and the regression model met the assumptions of normality and heteroscedasticity. These findings show that social media can expand promotional reach, increase customer engagement, and strengthen business visibility in the digital era.
Implications: Business owners should optimize social media-based promotion to attract customers and increase revenue.
Originality: This study contributes empirical evidence on the role of social media promotion in increasing revenue within the makeup services industry in a local business context.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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- Bashar, A., Wasiq, M., Nyagadza, B., & Maziriri, E. T. (2024). Emerging trends in social media marketing: a retrospective review using data mining and bibliometric analysis. Future Business Journal, 10(1), 23. https://doi.org/10.1186/s43093-024-00308-6
- Chiarello, F., Giordano, V., Spada, I., Barandoni, S., & Fantoni, G. (2024). Technovation Future applications of generative large language models : A data-driven case study on ChatGPT. Technovation, 133(March), 103002. https://doi.org/10.1016/j.technovation.2024.103002
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- Gao, J., Siddik, A. B., Khawar Abbas, S., Hamayun, M., Masukujjaman, M., & Alam, S. S. (2023). Impact of E-Commerce and Digital Marketing Adoption on the Financial and Sustainability Performance of MSMEs during the COVID-19 Pandemic: An Empirical Study. Sustainability (Switzerland), 15(2). https://doi.org/10.3390/su15021594
- Ghozali, I. (2018). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25 (Edisi 9). Badan Penerbit Universitas Diponegoro.
- Hati, S., Fitrianingsih, D., Fachri, S., & Susilowati, K. T. (2022). Strategi Promosi Melalui Media Sosial Instagram Terhadap Keputusan Pengguna Jasa Katira Make Up Artist & Hairdo di Serang. FLURALIS : Faletehan Jurnal Ekonomi Dan Bisnis, 1(2 SE-), 22–28. https://doi.org/10.61252/fjeb.v1i2.26
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- Majeed, M., Asare, C., Fatawu, A., & Abubakari, A. (2022). An analysis of the effects of customer satisfaction and engagement on social media on repurchase intention in the hospitality industry. Cogent Business & Management, 9(1), 2028331. https://doi.org/10.1080/23311975.2022.2028331
- Mushi, H. M. (2024). Digital marketing strategies and SMEs performance in Tanzania: insights, impact, and implications. Cogent Business & Management, 11(1), 2415533. https://doi.org/10.1080/23311975.2024.2415533
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- Ningsih, S., Pamungkasari, P. D., & Hindarto, D. (2025). Pemanfaatan Social Media Marketing Untuk Para Pelaku Bisnis UMKM. Community Development Journal : Jurnal Pengabdian Masyarakat, 6(3), 5102–5107. https://doi.org/10.31004/cdj.v6i4.47652
- Pellegrino, A., & Abe, M. (2023). Leveraging social media for SMEs: Findings from a bibliometric review. Sustainability, 15(8), 7007. https://doi.org/10.3390/su15087007
- Prayogi, K., & Subriadi, A. P. (2024). The Role of Digital Marketing in Driving Growth and Competitiveness of SMEs in the Digital Transformation Era: Systematic Literature Review. 2024 International Conference on Information Technology Systems and Innovation (ICITSI), 290–296. https://doi.org/10.1109/ICITSI65188.2024.10929422
- Rahmawita, A., Jannah, N., & Nurbaiti, N. (2025). Pengaruh Literasi Keuangan, Inklusi Keuangan, dan Financial Technology terhadap Kinerja Keuangan UMKM. Jurnal Humanitas: Katalisator Perubahan Dan Inovator Pendidikan, 11(4), 929–946. https://doi.org/10.29408/jhm.v11i4.33304
- Risetyaningsih, A., Yantih, N., & Derriawan, D. (2023). Pengaruh label halal, harga dan kualitas produk terhadap keputusan pembelian yang berdampak pada minat beli ulang produk sabun pembersih wajah X di Jabodetabek dan Surabaya. JIIS (Jurnal Ilmiah Ibnu Sina): Ilmu Farmasi dan Kesehatan, 152–161.
- Rizkiana, C., Bekti, S. M., Suryawardana, E., & Indriyanti, I. S. (2023). Pengaruh harga, promosi, dan kualitas pelayanan terhadap kepuasan konsumen pada produk jasa wedding organizer. Jurnal Riset Ekonomi dan Bisnis, 16(1), 81–94. https://doi.org/10.26623/jreb.v16i1.6260
- Rosyidi, R. A., Dito, M. D., Hakiki, A., Wibowo, M. L., Husaini, F., & Fianto, B. A. (2025). Peran Media Sosial dalam Strategi Pemasaran Produk UMKM. SANTRI: Jurnal Ekonomi dan Keuangan Islam, 3(3), 113–128.
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- Sugiyono. (2019). Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung : Alphabet.
- Sundari, E., Afwa, A., Pratama, D., & Riau, U. I. (2025). The Impact of Digital Marketing on Marketing Outcomes of Smes The Mediating Role Of Innovative Product Development. Jurnal Riset Bisnis Dan Manajemen, 18(1), 152–162. https://doi.org/10.23969/jrbm.v18i1.19444
- Sutrisno, S., Ausat, A. M. A., & Muhamad, L. F. (2024). Effective Social Media Content Strategy to Enhance Brand Loyalty in Technology Businesses. MALCOM: Indonesian Journal of Machine Learning and Computer Science, 4(4 SE-), 1261–1266. https://doi.org/10.57152/malcom.v4i4.1416
- Tolan, M. S., Pelleng, F., & Punuindoong, A. Y. (2021). Pengaruh promosi terhadap keputusan pembelian di online shop mita (studi pada masyarakat kecamatan wanea kelurahan karombasan selatan lingkungan IV kota manado). Productivity, 2(5), 360–364.
- Yani, D. N. L., & Purnomo, N. H. (2021). Pemanfaatan Media Sosial Sebagai Sarana Digital Marketing Pada Usaha Mikro, Kecil dan Menengah (UMKM) di Kelurahan Banjarmlati. Opinia De Journal, 1(2), 127–144. https://doi.org/10.35888/opinia.v1i2.13
- Zagoto, Y., Yuliyati, M. T., Pambudi, R., Cikdan, M., & Muadi, M. (2022). Peran Pemasaran Melalui Media Sosial dalam Meningkatkan Pendapatan UMKM di Masa Pandemi. Jurnal Peradaban Masyarakat, 2(1), 37–40. https://doi.org/10.55182/jpm.v2i1.117
References
Abidin, R., & Rohmah, F. (2024). Pengaruh media sosial dalam mempromosikan usaha rias pengantin: studi kasus pada pengusaha rias pengantin. Sahmiyya: Jurnal Ekonomi Dan Bisnis, 282–291. https://e-journal.uingusdur.ac.id/sahmiyya/article/view/1809
Afni, C. A. N. (2024). Pengaruh Aktivitas Pemasaran Media Sosial, Kepercayaan Merek, Dan Persepsi Nilai Terhadap Niat Beli (Studi Empiris: Produk Makeup Lokal Untuk Konsumen Wanita). Universitas Islam Indonesia. https://dspace.uii.ac.id/123456789/50368
Afni, C. A. N., & Roostika, R. R. R. (2024). Pengaruh aktivitas pemasaran melalui media sosial, kepercayaan merek, dan persepsi nilai terhadap niat beli makeup lokal. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(2), 710–725. https://doi.org/10.31955/mea.v8i2.4065
Al-Sahli, S. A. (2024). Impact of Social Media Promotion on Purchase Decisions from Luxury Stores The Mediator Role for Purchase Intention. Journal of International Crisis & Risk Communication Research (JICRCR), 7. https://openurl.ebsco.com/EPDB%3Agcd%3A2%3A18976018/detailv2?sid=ebsco%3Aplink%3Ascholar&id=ebsco%3Agcd%3A182068237&crl=c&link_origin=scholar.google.com
Appel, G., Grewal, L., Hadi, R., & Stephen, A. T. (2020). The future of social media in marketing. Journal of the Academy of Marketing Science, 48(1), 79–95. https://doi.org/10.1007/s11747-019-00695-1
Bashar, A., Wasiq, M., Nyagadza, B., & Maziriri, E. T. (2024). Emerging trends in social media marketing: a retrospective review using data mining and bibliometric analysis. Future Business Journal, 10(1), 23. https://doi.org/10.1186/s43093-024-00308-6
Chiarello, F., Giordano, V., Spada, I., Barandoni, S., & Fantoni, G. (2024). Technovation Future applications of generative large language models : A data-driven case study on ChatGPT. Technovation, 133(March), 103002. https://doi.org/10.1016/j.technovation.2024.103002
Dash, G., Rishi, B., Akmal, S., Paul, J., & Chakraborty, D. (2023). Digitization, Marketing 4.0, and Repurchase Intention in E-Tail: Journal of Global Information Management, 31(1). https://doi.org/https://doi.org/10.4018/JGIM.322303
Dewi, R. (2023). Analysis of the Marketing Strategy of Sharia Insurance Services in Increasing Customer Loyalty. Advances in Business & Industrial Marketing Research, 1(1), 48–59. https://doi.org/10.60079/abim.v1i1.46
Gao, J., Siddik, A. B., Khawar Abbas, S., Hamayun, M., Masukujjaman, M., & Alam, S. S. (2023). Impact of E-Commerce and Digital Marketing Adoption on the Financial and Sustainability Performance of MSMEs during the COVID-19 Pandemic: An Empirical Study. Sustainability (Switzerland), 15(2). https://doi.org/10.3390/su15021594
Ghozali, I. (2018). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25 (Edisi 9). Badan Penerbit Universitas Diponegoro.
Hati, S., Fitrianingsih, D., Fachri, S., & Susilowati, K. T. (2022). Strategi Promosi Melalui Media Sosial Instagram Terhadap Keputusan Pengguna Jasa Katira Make Up Artist & Hairdo di Serang. FLURALIS : Faletehan Jurnal Ekonomi Dan Bisnis, 1(2 SE-), 22–28. https://doi.org/10.61252/fjeb.v1i2.26
Kotler, P., & Keller, K. L. (2016). Marketing Management (15th Edition). England: Pearson Education Limited.
Latief, F., & Murti, R. S. (2023). Factors Influencing Consumer Decisions to Purchase Hijab Products Online on Instagram Social Media. Advances in Business & Industrial Marketing Research, 1(2). https://doi.org/10.60079/abim.v1i2.90
Lydyani Dewi Astuti, & Dedy Wahyudi. (2024). Pengaruh Media Sosial Tiktok Terhadap Minat Beli Konsumen Produk Serum Your Skin Bae Pada Akun @avoskinbeauty. Seminar Nasional Pariwisata dan Kewirausahaan (SNPK), 3(SE-Articles), 378–386. https://doi.org/10.36441/snpk.vol3.2024.242
Mahaliani, E., & Masnita, Y. (2025). The Role of Digital Marketing and Promotion in the Business Performance of Small and Medium Enterprises (SMEs) in Developing Countries. Jurnal Economic Resource, 8(2), 1134–1149. https://doi.org/10.57178/jer.v8i2.1640
Majeed, M., Asare, C., Fatawu, A., & Abubakari, A. (2022). An analysis of the effects of customer satisfaction and engagement on social media on repurchase intention in the hospitality industry. Cogent Business & Management, 9(1), 2028331. https://doi.org/10.1080/23311975.2022.2028331
Mushi, H. M. (2024). Digital marketing strategies and SMEs performance in Tanzania: insights, impact, and implications. Cogent Business & Management, 11(1), 2415533. https://doi.org/10.1080/23311975.2024.2415533
Nabillah, A. Z., & Taruna, H. I. (2023). Pengaruh Media Sosial Promosi , Variasi Produk Dan Kualitas Produk Terhadap Minat Beli Produk Skincare Somethinc (Studi Kasus Pada Gen-Z Di Jabodetabek). Jurnal Administrasi Bisnis, 3(November), 64–73. https://doi.org/10.31294/jab.v3i2.2732
Ningsih, S., Pamungkasari, P. D., & Hindarto, D. (2025). Pemanfaatan Social Media Marketing Untuk Para Pelaku Bisnis UMKM. Community Development Journal : Jurnal Pengabdian Masyarakat, 6(3), 5102–5107. https://doi.org/10.31004/cdj.v6i4.47652
Pellegrino, A., & Abe, M. (2023). Leveraging social media for SMEs: Findings from a bibliometric review. Sustainability, 15(8), 7007. https://doi.org/10.3390/su15087007
Prayogi, K., & Subriadi, A. P. (2024). The Role of Digital Marketing in Driving Growth and Competitiveness of SMEs in the Digital Transformation Era: Systematic Literature Review. 2024 International Conference on Information Technology Systems and Innovation (ICITSI), 290–296. https://doi.org/10.1109/ICITSI65188.2024.10929422
Rahmawita, A., Jannah, N., & Nurbaiti, N. (2025). Pengaruh Literasi Keuangan, Inklusi Keuangan, dan Financial Technology terhadap Kinerja Keuangan UMKM. Jurnal Humanitas: Katalisator Perubahan Dan Inovator Pendidikan, 11(4), 929–946. https://doi.org/10.29408/jhm.v11i4.33304
Risetyaningsih, A., Yantih, N., & Derriawan, D. (2023). Pengaruh label halal, harga dan kualitas produk terhadap keputusan pembelian yang berdampak pada minat beli ulang produk sabun pembersih wajah X di Jabodetabek dan Surabaya. JIIS (Jurnal Ilmiah Ibnu Sina): Ilmu Farmasi dan Kesehatan, 152–161.
Rizkiana, C., Bekti, S. M., Suryawardana, E., & Indriyanti, I. S. (2023). Pengaruh harga, promosi, dan kualitas pelayanan terhadap kepuasan konsumen pada produk jasa wedding organizer. Jurnal Riset Ekonomi dan Bisnis, 16(1), 81–94. https://doi.org/10.26623/jreb.v16i1.6260
Rosyidi, R. A., Dito, M. D., Hakiki, A., Wibowo, M. L., Husaini, F., & Fianto, B. A. (2025). Peran Media Sosial dalam Strategi Pemasaran Produk UMKM. SANTRI: Jurnal Ekonomi dan Keuangan Islam, 3(3), 113–128.
Sahata Sitanggang, A., Naufal Nazhif, D., Harits Ar-Razi, M., & Anugrah Febrian Buaton, M. (2024). Efektivitas Strategi Digital Marketing di Media Sosial: Studi Kasus Facebook, Instagram, dan Tiktok Generasi Z. MASMAN Master Manajemen, 2(3), 233–241. https://doi.org/10.59603/masman.v2i3.489
Sharabati, A.-A. A., Ali, A. A. A., Allahham, M. I., Hussein, A. A., Alheet, A. F., & Mohammad, A. S. (2024). The impact of digital marketing on the performance of SMEs: An analytical study in light of modern digital transformations. Sustainability, 16(19), 8667. https://doi.org/10.3390/su16198667
Sugiyono. (2019). Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung : Alphabet.
Sundari, E., Afwa, A., Pratama, D., & Riau, U. I. (2025). The Impact of Digital Marketing on Marketing Outcomes of Smes The Mediating Role Of Innovative Product Development. Jurnal Riset Bisnis Dan Manajemen, 18(1), 152–162. https://doi.org/10.23969/jrbm.v18i1.19444
Sutrisno, S., Ausat, A. M. A., & Muhamad, L. F. (2024). Effective Social Media Content Strategy to Enhance Brand Loyalty in Technology Businesses. MALCOM: Indonesian Journal of Machine Learning and Computer Science, 4(4 SE-), 1261–1266. https://doi.org/10.57152/malcom.v4i4.1416
Tolan, M. S., Pelleng, F., & Punuindoong, A. Y. (2021). Pengaruh promosi terhadap keputusan pembelian di online shop mita (studi pada masyarakat kecamatan wanea kelurahan karombasan selatan lingkungan IV kota manado). Productivity, 2(5), 360–364.
Yani, D. N. L., & Purnomo, N. H. (2021). Pemanfaatan Media Sosial Sebagai Sarana Digital Marketing Pada Usaha Mikro, Kecil dan Menengah (UMKM) di Kelurahan Banjarmlati. Opinia De Journal, 1(2), 127–144. https://doi.org/10.35888/opinia.v1i2.13
Zagoto, Y., Yuliyati, M. T., Pambudi, R., Cikdan, M., & Muadi, M. (2022). Peran Pemasaran Melalui Media Sosial dalam Meningkatkan Pendapatan UMKM di Masa Pandemi. Jurnal Peradaban Masyarakat, 2(1), 37–40. https://doi.org/10.55182/jpm.v2i1.117