Main Article Content

Abstract

Purpose: This study examines the influence of leadership and work-life balance on employee performance through employee engagement as a mediating variable. The study hypothesizes that leadership and work-life balance positively affect employee engagement and employee performance, both directly and indirectly.


Research Method: This study employed a quantitative approach with a causal-correlational design. Data were collected through questionnaires distributed to 100 employees selected from a population of 144 employees using simple random sampling. The research variables consisted of leadership, work-life balance, employee engagement, and employee performance. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS).


Results and Discussion: The findings indicate that leadership and work-life balance positively and significantly affect employee engagement and employee performance. Employee engagement also has a significant positive effect on employee performance. Furthermore, employee engagement significantly mediates the relationship between leadership and employee performance, as well as between work-life balance and employee performance.


Implications: The findings emphasize the importance of strengthening leadership quality and implementing work-life balance policies to improve employee engagement and organizational performance in the financial service industry.


Originality: This study integrates the Job Demands-Resources Model and Social Exchange Theory by positioning employee engagement as a mediating mechanism in the multifinance industry, a gap noted in previous studies.

Keywords

leadership work-life balance employee engagement employee performance

Article Details

How to Cite
Rachmawati, R., Badaruddin, B., & Latief, F. (2026). Employee Engagement as the Key Mechanism Driving Leadership and Work-Life Balance Toward Employee Performance. Advances in Economics & Financial Studies, 4(2), 192–207. https://doi.org/10.60079/aefs.v4i2.853

References

  1. Albrecht, S., Breidahl, E., & Marty, A. (2018). Organizational resources, organizational engagement climate, and employee engagement. Career development international, 23(1), 67–85. https://doi.org/10.1108/CDI-04-2017-0064
  2. Alrowwad, A., Abualoush, S. H., & Masa’deh, R. (2020). Innovation and intellectual capital as intermediary variables among transformational leadership, transactional leadership, and organizational performance. Journal of Management Development, 39(2), 196–222. https://doi.org/10.1108/JMD-02-2019-0062
  3. Anugrah, P. G., & Priyambodo, A. B. (2021). Peran work-life balance terhadap kinerja karyawan yang menerapkan work from home (WFH) di masa pandemi COVID-19: studi literatur. In Seminar Nasional Psikologi dan Ilmu Humaniora (SENAPIH) (Vol. 1, No. 1, pp. 340–349). https://conference.um.ac.id/index.php/psi/article/view/1156/0
  4. Badaruddin, B., Surianto, S., & Fatmasari, F. (2024). Work-life balance and professional development: Their impact on employee performance. Paradoks: Jurnal Ilmu Ekonomi, 7(4), 409-424. https://doi.org/10.57178/paradoks.v7i4.986
  5. Badaruddin, B., Yusriadi, Y., & Fatmasari, F. (2025). Organizational dynamics of employee performance in Indonesian banking with reference to Islamic work values and workplace engagement. Discover Global Society, 3(1), 180. https://doi.org/10.1007/s44282-025-00328-9
  6. Bakker, A. B., & Demerouti, E. (2014). Multiple levels in job demands-resources theory: Implications for employee well-being and performance. Handbook of Well-Being. https://doi.org/10.1002/9781118539415.wbwell019
  7. Breevaart, K., & Bakker, A. B. (2018). Daily job demands and employee work engagement: The role of daily transformational leadership behavior. Journal of Occupational Health Psychology, 23(3), 338–349. https://doi.org/10.1037/ocp0000082
  8. Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2016). Social exchange theory: A critical review with theoretical remedies. Academy of Management Annals, 11(1), 479–516. https://doi.org/10.5465/annals.2015.0099
  9. Eva, N., Robin, M., Sendjaya, S., Van Dierendonck, D., & Liden, R. C. (2019). Servant leadership: A systematic review and call for future research. The leadership quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004
  10. Haar, J., Sune, A., Russo, M., & Ollier-Malaterre, A. (2019). A cross-national study on the antecedents of work-life balance from the fit and balance perspective. Social Indicators Research, 142(1), 261–282. https://doi.org/10.1007/s11205-018-1875-6
  11. Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage Publications. https://doi.org/10.1007/978-3-030-80519-7
  12. Joshi, A., Kale, S., Chandel, S., & Pal, D. K. (2021). Likert scale: Explored and explained. Current Journal of Applied Science and Technology, 40(11), 1–9. https://doi.org/10.9734/cjast/2021/v40i1131366
  13. Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., de Vet, H. C. W., & van der Beek, A. J. (2021). Measuring individual work performance: Identifying and selecting indicators. Work, 48(2), 229–238. https://doi.org/10.3233/WOR-131659
  14. Lee, Y., Idris, M. A., & Delfabbro, P. H. (2021). The linkages between leadership practices and employee performance: Psychological empowerment as mediator. Current Psychology, 40(6), 2646–2658. https://doi.org/10.1007/s12144-019-00191-4
  15. Saks, A. M. (2022). Caring human resources management and employee engagement. Human Resource Management Review, 32(3), 100835. https://doi.org/10.1016/j.hrmr.2021.100835
  16. Schaufeli, W. B. (2021). Engaging leadership: How to promote work engagement? Frontiers in Psychology, 12, 754556. https://doi.org/10.3389/fpsyg.2021.754556
  17. Sekaran, U., & Bougie, R. (2020). Research methods for business: A skill-building approach (8th ed.). Wiley.
  18. Talukder, A. K. M. M. H., Vickers, M., & Khan, A. (2020). Supervisor support and work-life balance: Impacts on job performance in the Australian financial sector. Personnel Review, 49(3), 685–702. https://doi.org/10.1108/PR-12-2018-0504