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Abstract

Purpose: The study examined how banking professionals navigate digital technology in accounting processes in Cape Coast, Ghana. It focused on technology proficiency and integration, the impact of data security, and the effects of training and collaboration on the banking sector.


Research Design and Methodology: Purposive sampling was employed to collect data through questionnaires from 50 banking employees in Cape Coast.


Findings and Discussion: The study showed that banking professionals in Cape Coast have largely embraced accounting technologies. While they are comfortable with digital tools and cloud-based systems, roughly one-third of staff have yet to adopt cloud solutions, and more than 40% remain unsure about automation. Data security emerged as a significant concern, with most participants expressing worry about safeguarding financial information from cyber threats. Confidence in current data management systems was reported by 48% of respondents, while 32% deemed them fair, and 6% considered them weak. Perceptions of training for new digital tools varied, with 40% rating it as fair and 42% rating it as good or very good.


Implications: Digital accounting training was generally well-received for professional development; however, areas for improvement in effectiveness were identified. Demographic factors were found to have no significant influence on digital accounting constructs. It is recommended that banking institutions implement comprehensive training programs for their accountants and invest in cybersecurity measures.

Keywords

digital accounting banks technology proficiency integration

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Nkyi, B. E., & Addai, J. A. A. (2025). Navigating Digital Accounting in Cape Coast Banks: Proficiency, Data-Security Concerns, and Training Gaps among Ghanaian Banking Professionals. Advances in Applied Accounting Research, 3(3), 130–141. https://doi.org/10.60079/aaar.v3i3.598
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