AINI, B. H.; MANSYURI, M. I.; RAMADHAN, R. A. Customer Relationship Management and Customer Loyalty on E-Commerce Platforms. Advances in Business & Industrial Marketing Research, [S. l.], v. 4, n. 2, p. 76–86, 2026. DOI: 10.60079/abim.v4i2.752. Disponível em: https://advancesinresearch.id/index.php/ABIM/article/view/752. Acesso em: 26 apr. 2026.