ABBAS, M. Relationship between Service Quality and Customer Satisfaction. Advances in Business & Industrial Marketing Research, [S. l.], v. 1, n. 2, p. 68–75, 2023. DOI: 10.60079/abim.v1i2.87. Disponível em: https://advancesinresearch.id/index.php/ABIM/article/view/87. Acesso em: 4 aug. 2025.