Advances in Human Resource Management Research

The Role of Trust and Knowledge Sharing in Encouraging Innovative Work Behavior: An Empirical Study of SMEs in Tarakan City

Nurul Hidayat, Dean Nelson Mojolou, Fearozh Madli, Suddin Lada, Ang Hong Loong — Sat, 31 Jan 2026 00:00:00 +0700

Purpose: This study aims to examine the role of trust (horizontal and vertical) and knowledge sharing (knowledge donation and knowledge collection) in enhancing innovative work behavior (idea generation and idea realization) among SMEs in Tarakan City. The main issue addressed is the low level of innovation capacity influenced by relational factors and knowledge management practices.

Research Method: This research employs a quantitative explanatory design. Data were collected through Likert-scale questionnaires from 150 SME actors using purposive sampling. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (SEM-PLS) software.

Results and Discussion: The results indicate that both horizontal and vertical trust positively influence knowledge donating and knowledge collecting. Knowledge donating significantly affects idea generation and idea realization, while idea generation strongly influences idea realization. However, knowledge collecting does not significantly affect innovative work behavior. These findings suggest that innovation is primarily driven by active knowledge contribution rather than passive knowledge acquisition.

Implications: This study highlights the importance of fostering a trust-based organizational culture and promoting knowledge-donating practices to enhance SME innovation, while also contributing to the development of knowledge management theory in the SME context.

Work-Life Balance on Performance of Career Women: Mediated by Family Support

Lina Mariana, Ceskakusumadewi Baharuddin, Panus Panus — Sat, 31 Jan 2026 00:00:00 +0700

Purpose: This study aims to analyze the effect of work-life balance on the performance of career women and assess the role of family support as a mediating variable. This study seeks to provide empirical insight into how family and life role management affect the professional performance of women working in a police environment.

Research Method: This study employs a quantitative approach, with primary data collected via questionnaires. The research sample comprised 25 female police officers and civil servants, selected using a total sampling technique. Data analysis was performed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the direct and mediating effects of family support.

Results and Discussion: The study indicates that work-life balance has a positive and significant effect on the performance of career women. In addition, family support has been proven to mediate this relationship, so that work-life balance supported by the family environment can strengthen the performance of female police officers in carrying out their official duties.

Implications: This study contributes to the development of human resource management policies in police institutions, particularly regarding programs that support members' welfare and strengthen families' roles in supporting the performance of female personnel.

Discipline and Incentives on Employee Performance

Andi Makkulawu Panyiwi Kessi, Megawaty Megawaty, Hendriadi Hendriadi — Sat, 31 Jan 2026 00:00:00 +0700

Purpose: This study aims to empirically analyze the influence of discipline and incentives on employee performance at Perumda Air Minum Kota Makassar (PDAM Makassar). This study seeks to explain the extent to which these two factors contribute to improving employee performance in public service organizations.

Research Method: This study employed a quantitative approach, relying on primary data collected via questionnaires distributed to employees of Perumda Air Minum Kota Makassar. Data analysis was performed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS software. The analytical procedure evaluated both the measurement and structural models, followed by a bootstrapping technique to test the direct and simultaneous effects statistically.

Results and Discussion: The results show that discipline has a positive and significant effect on employee performance, indicating the importance of rule compliance and consistent work behavior in improving performance. Conversely, incentives have a positive but insignificant effect, indicating they are not strong enough to encourage improved performance. These findings confirm that non-financial factors, such as discipline, are more decisive in determining performance in public organizations like PDAM.

Implications: This study provides practical guidance for PDAM to maintain and strengthen its work-discipline culture, a key strategy for improving performance. In addition, the company needs to evaluate its incentive system to ensure that it is more relevant, fair, and directly linked to performance achievements.

Intellectual Capital on Innovation Performance: The Mediating Role of Inter-Organizational Learning in Frozen Shrimp SMEs

Sat, 31 Jan 2026 00:00:00 +0700

Purpose: This study examines the effect of intellectual capital on innovation performance of frozen shrimp SMEs in North Kalimantan, with inter-organizational learning as a mediator.

Research Method: A quantitative survey was conducted on 278 SMEs. Data were collected using structured questionnaires and analyzed with PLS-SEM to test direct and mediating relationships among variables.

Results and Discussion: Intellectual capital significantly improves both inter-organizational learning and innovation performance. Inter-organizational learning has the strongest effect on innovation, indicating that collaboration and knowledge exchange with external partners are critical. It also mediates the relationship between intellectual capital and innovation performance, showing that internal resources become more effective when supported by external learning.

Implications: The findings suggest that SMEs should strengthen knowledge-based resources and expand collaborative networks to enhance innovation. Policymakers should support capacity building and partnerships. Future studies may include additional variables or sectors for broader insights.