Main Article Content

Abstract

Purpose: This study examines public perceptions of tax justice and responses to systemic tax reforms, particularly in the context of digitalization and reform-driven economies like Indonesia. It investigates how distributive and procedural fairness, financial literacy, and socio-economic dynamics shape trust, compliance, and acceptance of tax policies.


Research Design and Methodology: The study employs a qualitative approach, using a Systematic Literature Review (SLR) to synthesize insights from recent theoretical and empirical studies. Integrating key findings from interdisciplinary research explores the relationship between tax justice perceptions, digitalization, financial literacy, and public trust in tax reforms.


Findings and Discussion: The study reveals that perceptions of tax fairness significantly influence public trust and compliance. Distributive justice ensures equitable tax burdens aligned with economic capacity, while procedural justice emphasizes transparency and inclusive in policy implementation. Financial literacy moderates the relationship between perceived fairness and voluntary compliance, enhancing public understanding of taxation benefits. Digitalization offers efficiency but presents challenges of inclusivity, particularly for marginalized groups. The findings highlight the importance of tailoring reforms to socio-economic and cultural contexts to foster trust and acceptance.


Implications: The study underscores the need for transparent, equitable, and inclusive tax policies. Policymakers should prioritize public education on financial literacy, ensure equitable digital tax systems, and promote participatory governance in tax reform processes. These measures will enhance compliance, strengthen public trust, and promote sustainable economic development. Future research should empirically validate these relationships and explore cross-country comparisons to deepen understanding of taxation dynamics.

Keywords

Tax Justice Public Perceptions Financial Literacy Tax Compliance Digitalization

Article Details

How to Cite
Saputra, T. E., & Prabowo, R. E. (2025). Comparative Analysis of Public Perceptions of Tax Justice and Public Responses to Changes in the Tax System. Advances in Taxation Research, 3(1), 15–27. https://doi.org/10.60079/atr.v3i1.424

References

  1. Abu-Silake, S. A., Alshurafat, H., Alaqrabawi, M., & Shehadeh, M. (2024). Exploring the key factors influencing the actual usage of digital tax platforms. Discover Sustainability, 5(1), 88. https://doi.org/10.1007/s43621-024-00241-2
  2. Adams, J. S. (1965). Inequity in social exchange. In Advances in experimental social psychology (Vol. 2, pp. 267–299). Elsevier.
  3. Adem, M., Desta, T., & Girma, B. (2024). Determinants of Tax Compliance Behavior: A Case Study in Ethiopia. SAGE Open, 14(4), 21582440241292868. https://doi.org/10.1177/21582440241292869
  4. Adeyeye, B. G., & Otusanya, J. O. (2015). The impact of taxpayers’ perception of government’s accountability, transparency and reduction in fiscal corruption on voluntary tax compliance in Nigeria. International Journal of Economics and Accounting, 6(3), 276–299. https://doi.org/10.1504/IJEA.2015.071817
  5. Alston, P., & Reisch, N. (2019). Tax, inequality, and human rights. Oxford University Press.
  6. Anaman, P. D., Ahmed, I. A., & Amanamah, R. (2024). Financial Literacy, Perceived Justice in the Tax System and Tax Compliance: A Sub-Saharan African Perspective. SEISENSE Business Review, 4(1), 217–232. https://doi.org/10.33215/wf4g1e04
  7. Barnes, L., de Romémont, J., & Lauderdale, B. E. (2024). Public Preferences Over Changes to the Composition of Government Tax Revenue. British Journal of Political Science, 1–11. https://doi.org/10.1017/s0007123424000127
  8. Bassey, E., Mulligan, E., & Ojo, A. (2022). A conceptual framework for digital tax administration - A systematic review. Government Information Quarterly, 39(4), 101754. https://doi.org/https://doi.org/10.1016/j.giq.2022.101754
  9. Beeri, I., Zaidan, A., & Zeedan, R. (2022). Willingness to pay taxes through mutual trust: The effect of fairness, governability, tax‐enforcement and outsourcing on local tax collection rates. Governance, 35(4), 1229–1252. https://doi.org/10.1111/gove.12662
  10. Belahouaoui, R., & Attak, E. H. (2023). The importance of perceived fairness regarding tax burden in compliance behavior: a qualitative study using the Delphi method in Morocco. Journal of Financial Reporting and Accounting, ahead-of-print(ahead-of-print). https://doi.org/10.1108/JFRA-04-2023-0213
  11. Bodea, C., & LeBas, A. (2016). The Origins of Voluntary Compliance: Attitudes toward Taxation in Urban Nigeria. British Journal of Political Science, 46(1), 215–238. https://doi.org/DOI: 10.1017/S000712341400026X
  12. Chen, W., & Meng, F. (2024). Is corporate digital transformation a tax haven? International Journal of Managerial Finance, 20(2), 304–333. https://doi.org/10.1108/IJMF-11-2022-0505
  13. Colquitt, J. A., & Zipay, K. (2015). Justice, Fairness, and Employee Reactions. Annual Review of Organizational Psychology and Organizational Behavior, 2(1), 75–99. https://doi.org/10.1146/annurev-orgpsych-032414-111457
  14. D’attoma, J., Volintiru, C., & Steinmo, S. (2017). Willing to share? Tax compliance and gender in Europe and America. Research & Politics, 4(2), 2053168017707151. https://doi.org/10.1177/2053168017707151
  15. David, A. C., & Sever, C. (2024). Electoral cycles in tax reforms. Empirical Economics, 67(2), 495–529. https://doi.org/10.1007/s00181-024-02558-3
  16. Filippi, S. (2024). Tackling Inequality: Which Factors Shape Attitudes Towards Progressive Taxation?
  17. Gobena, L. B. (2024). Justice, power and voluntary tax compliance: a moderation analysis among taxpayers in Addis Ababa, Ethiopia. Asian Review of Accounting, 32(4), 628–645. https://doi.org/10.1108/ARA-03-2023-0072
  18. Gribnau, H. (2020). Handle with care: Transparency as a means to restore trust in taxation. https://doi.org/10.2139/ssrn.3718692
  19. Hallsworth, M., List, J. A., Metcalfe, R. D., & Vlaev, I. (2017). The behavioralist as tax collector: Using natural field experiments to enhance tax compliance. Journal of Public Economics, 148, 14–31. https://doi.org/https://doi.org/10.1016/j.jpubeco.2017.02.003
  20. Hesami, S., Jenkins, H. P., & Jenkins, G. P. (2023). Emerging Digital Technologies to Improve Tax Compliance and Administration Efficiency: A Systematic Literature Review. Available at SSRN 4580004. https://doi.org/10.2139/ssrn.4580004
  21. Higgs, C. J., Hill, T. R., & Meissner, R. (2024). Equity in water resource management: A theoretical dynamism. Natural Resources Forum. https://doi.org/10.1111/1477-8947.12501
  22. Idrus, M. (2024). Efficiency of Tax Administration and Its Influence on Taxpayer Compliance. Economics and Digital Business Review, 5(2 SE-Articles), 889–913. https://doi.org/10.37531/ecotal.v5i2.1306
  23. Joel, I. C., Wisdom, E., & Bolouimbelemoere, K. P. (2023). Influence of Tax Morality and Tax Culture on Tax Compliance. International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC), 1(5), 500–509. https://doi.org/10.61990/ijamesc.v1i5.92
  24. Margaretha, E., Hendrayati, S. L., & Asi, O. Y. (2021). PENGARUH KEADILAN PAJAK, SISTEM PERPAJAKAN, PEMAHAMAN PERPAJAKAN DAN SANKSI PAJAK TERHADAP PERSEPSI WAJIB PAJAK MENGENAI ETIKA PENGGELAPAN PAJAK (TAX EVASION). Balance: Media Informasi Akuntansi Dan Keuangan, 13(1), 23–25. https://doi.org/10.52300/blnc.v13i1.8454
  25. Maulidi, W. P., & Munawaroh, M. (2025). Persepsi Masyarakat Terhadap Pemungutan Pajak Bumi dan Bangunan di Kecamatan Bojonegara Berbasis Digital. Jurnal Manajemen Dan Ekonomi Kreatif, 3(1), 75–81.
  26. Mohammed, H., & Tangl, A. (2023). Taxation Perspectives: Analyzing the Factors behind Viewing Taxes as Punishment—A Comprehensive Study of Taxes as Service or Strain. Journal of Risk and Financial Management, 17(1), 5. https://doi.org/10.3390/jrfm17010005
  27. Naslia, F. A. P., & Yulianti, Y. (2024). Tax Fairness and Public Perception: A Comparative Literature Review. Advances in Taxation Research, 2(2 SE-Articles), 97–108. https://doi.org/10.60079/atr.v2i2.294
  28. Nathan, B. C., Perez-Truglia, R., & Zentner, A. (2024). Paying your fair share: Perceived fairness and tax compliance. National Bureau of Economic Research. https://doi.org/10.3386/w32588
  29. Owens, J., & Pemberton, J. L. (2021). Cooperative Compliance: A multi-stakeholder and sustainable approach to taxation. Kluwer Law International BV.
  30. Pramesty, A. C. P., & Ratnawati, J. (2023). Pengaruh Pemahaman Perpajakan Tentang Tarif Pajak, Sanksi Pajak, dan Keadilan Pajak terhadap Presepsi Mahasiswa Mengenai Penggelapan Pajak (Tax Evasion). Jurnal Ilmiah Universitas Batanghari Jambi, 23(2), 2461–2473. https://doi.org/10.33087/jiubj.v23i2.3900
  31. Prichard, W., Custers, A. L., Dom, R., Davenport, S. R., & Roscitt, M. A. (2019). Innovations in tax compliance: Conceptual framework. World Bank Policy Research Working Paper, 9032. https://ssrn.com/abstract=3485915
  32. Rawlings, G. (2004). Cultural narratives of taxation and citizenship: Fairness, groups and globalisation. Citeseer.
  33. Rossa, E., Rahmawati, L., Yudamahendra, M. F., Adrian, M. R., Suwandi, N. S. A., Safitri, N., & Hariyati, V. (2024). Analisis Pengaruh Keadilan Pajak Dan Sistem Perpajakan Terhadap Tax Evasion. Maeswara: Jurnal Riset Ilmu Manajemen Dan Kewirausahaan, 2(1), 215–225. https://doi.org/10.61132/maeswara.v2i1.616
  34. Slemrod, J. (2019). Tax compliance and enforcement. Journal of Economic Literature, 57(4), 904–954. https://doi.org/10.1257/jel.20181437
  35. Strand, P. J., & Mirkay, N. A. (2019). Racialized Tax Inequity: Wealth, Racism, and The US System of Taxation. Racism, and The US System of Taxation (August 25, 2019), 15. https://doi.org/10.2139/ssrn.3442674
  36. Tomlinson, S. (2005). Education in a post-welfare society. McGraw-Hill Education (UK).
  37. Valerian, K. (2023). Analysis of Factors Influencing Tax Compliance and Non-Tax Compliance Among Small & Medium Enterprises. IAA. http://dspace.iaa.ac.tz:8080/xmlui/handle/123456789/2548
  38. Van den Boogaard, V., Prichard, W., Beach, R., & Mohiuddin, F. (2020). Strengthening tax-accountability links: Fiscal transparency and taxpayer engagement in Ghana and Sierra Leone. https://doi.org/10.19088/ICTD.2020.002
  39. Wilkinson, B. R., & Hageman, A. M. (2023). The role of political elites in income tax system design and tax fairness. The British Accounting Review, 55(3), 101172. https://doi.org/https://doi.org/10.1016/j.bar.2022.101172
  40. Wulandari, L. N., & Sanulika, A. (2024). PENGARUH DISKRIMINASI PAJAK, PEMAHAMAN PERPAJAKAN, DAN SANKSI PERPAJAKAN TERHADAP PERSEPSI PENGGELAPAN PAJAK PADA KPP PRATAMA SERPONG. Jurnal Nusa Akuntansi, 1(1), 72–91. https://doi.org/10.62237/jna.v1i1.6
  41. Zmerli, S., & Van der Meer, T. W. G. (2017). Handbook on political trust. Edward Elgar Publishing.