Main Article Content
Abstract
Purpose: This study investigates the influence of cultural, social, individual, and psychological factors on consumer purchasing decisions within the digital marketplace. The hypothesis is that individual and psychological factors influence purchasing behavior more significantly than cultural and social factors.
Research Design and Methodology: The study employs a quantitative research design using a structured questionnaire validated for reliability. The survey was administered to a diverse demographic sample of young adults who are active users of online shopping platforms. Data were collected and analyzed using regression analysis to determine the significance of each factor on purchasing decisions.
Findings and Discussion: The results indicate that individual and psychological factors significantly affect consumer purchasing decisions, whereas cultural and social factors have no significant impact. This suggests that personal preferences and psychological motivations are more influential than traditional cultural or social considerations in shaping consumer behavior in digital markets.
Implications: The findings imply that businesses should prioritize marketing strategies that focus on individual and psychological factors to enhance consumer engagement and drive sales. Further research is recommended to examine these factors across different cultural contexts to broaden our understanding of consumer behavior in a global digital environment.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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References
Agmeka, F., Wathoni, R. N., & Santoso, A. S. (2019). The influence of discount framing towards brand reputation and brand image on purchase intention and actual behaviour in e-commerce. Procedia Computer Science, 161, 851–858. https://doi.org/10.1016/j.procs.2019.11.192
Alexander, D., & Karger, E. (2020). Do stay-at-home orders cause people to stay at home? Effects of stay-at-home orders on consumer behavior. The Review of Economics and Statistics, 1–25. https://doi.org/10.1162/rest_a_01108
Alves, G. M., Sousa, B. M., & Machado, A. (2020). The role of digital marketing and online relationship quality in social tourism: A tourism for all case study. In Digital marketing strategies for tourism, hospitality, and airline industries (pp. 49–70). IGI Global. https://www.igi-global.com/chapter/the-role-of-digital-marketing-and-online-relationship-quality-in-social-tourism/234571
Amberg, N., & Fogarassy, C. (2019). Green consumer behavior in the cosmetics market. Resources, 8(3), 137. https://doi.org/10.3390/resources8030137
Behera, R. K., Gunasekaran, A., Gupta, S., Kamboj, S., & Bala, P. K. (2020). Personalized digital marketing recommender engine. Journal of Retailing and Consumer Services, 53, 101799. https://doi.org/10.1016/j.jretconser.2019.03.026
Ben-Akiva, M., McFadden, D., & Train, K. (2019). Foundations of stated preference elicitation: Consumer behavior and choice-based conjoint analysis. Foundations and Trends® in Econometrics, 10(1–2), 1–144. https://www.nowpublishers.com/article/Details/ECO-036
Cox, N., Ganong, P., Noel, P., Vavra, J., Wong, A., Farrell, D., Greig, F., & Deadman, E. (2020). Initial impacts of the pandemic on consumer behavior: Evidence from linked income, spending, and savings data. Brookings Papers on Economic Activity, 2020(2), 35–82. https://muse.jhu.edu/article/787107/summary
Dhaliwal, A., Singh, D. P., & Paul, J. (2020). The consumer behavior of luxury goods: A review and research agenda. Journal of Strategic Marketing, 1–27. https://doi.org/10.1080/0965254X.2020.1758198
Dwivedi, Y. K., Rana, N. P., Slade, E. L., Singh, N., & Kizgin, H. (2020). Editorial introduction: Advances in theory and practice of digital marketing. In Journal of Retailing and Consumer Services (Vol. 53, p. 101909). Elsevier. https://doi.org/10.1016/j.jretconser.2019.101909
Feil, A. A., da Silva Cyrne, C. C., Sindelar, F. C. W., Barden, J. E., & Dalmoro, M. (2020). Profiles of sustainable food consumption: Consumer behavior toward organic food in southern region of Brazil. Journal of Cleaner Production, 258, 120690. https://doi.org/10.1016/j.jclepro.2020.120690
Fetscherin, M. (2019). The five types of brand hate: How they affect consumer behavior. Journal of Business Research, 101, 116–127. https://doi.org/10.1016/j.jbusres.2019.04.017
Hamilton, R. W., Mittal, C., Shah, A., Thompson, D. V, & Griskevicius, V. (2019). How financial constraints influence consumer behavior: An integrative framework. Journal of Consumer Psychology, 29(2), 285–305. https://doi.org/10.1002/jcpy.1074
Hussain, A., Shahzad, A., & Hassan, R. (2020). Organizational and environmental factors with the mediating role of e-commerce and SME performance. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 196. https://doi.org/10.3390/joitmc6040196
Kim, M. J., Lee, C.-K., & Jung, T. (2020). Exploring consumer behavior in virtual reality tourism using an extended stimulus-organism-response model. Journal of Travel Research, 59(1), 69–89. https://doi.org/10.1177/0047287518818915
Mogaji, E., Soetan, T. O., & Kieu, T. A. (2020). The implications of artificial intelligence on the digital marketing of financial services to vulnerable customers. Australasian Marketing Journal, j-ausmj. https://doi.org/10.1016/j.ausmj.2020.05.003
Nasution, S. L., Limbong, C. H., & Ramadhan, D. A. (2020). Pengaruh kualitas produk, citra merek, kepercayaan, kemudahan, dan harga terhadap keputusan pembelian pada e-commerce shopee (Survei Pada Mahasiswa S1 Fakultas Ekonomi Jurusan Manajemen Universitas Labuhan Batu). Ecobisma (Jurnal Ekonomi, Bisnis Dan Manajemen), 7(1), 43–53. https://doi.org/10.36987/ecobi.v7i1.1528
Romeo-Arroyo, E., Mora, M., & Vázquez-Araújo, L. (2020). Consumer behavior in confinement times: Food choice and cooking attitudes in Spain. International Journal of Gastronomy and Food Science, 21, 100226. https://doi.org/10.1016/j.ijgfs.2020.100226
Sharma, A., Sharma, S., & Chaudhary, M. (2020). Are small travel agencies ready for digital marketing? Views of travel agency managers. Tourism Management, 79, 104078. https://doi.org/10.1016/j.tourman.2020.104078
Tambunan, B., Sihombing, H., Doloksaribu, A., & Muda, I. (2018). The effect of security transactions, easy of use, and the risk perceeption of interest online buying on the e-commerce tokopedia site (Study on Tokopedia. id site users in Medan city). IOP Conference Series: Materials Science and Engineering, 420(1), 12118. https://iopscience.iop.org/article/10.1088/1757-899X/420/1/012118/meta
Yuan, H., Xu, W., Li, Q., & Lau, R. (2018). Topic sentiment mining for sales performance prediction in e-commerce. Annals of Operations Research, 270(1), 553–576. https://link.springer.com/article/10.1007/s10479-017-2421-7