Main Article Content
Abstract
Purpose: This study examines the effects of digital capabilities, organizational culture, and employee well-being on employee performance, with employee engagement as a mediating variable.
Research Design and Methodology: Using a quantitative explanatory design, data were collected through questionnaires from 180 respondents and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The measurement model was assessed through outer loadings, composite reliability, and average variance extracted, while the structural model was evaluated using path coefficients, coefficient of determination, and bootstrapping.
Findings and Discussion: The results show that digital capabilities, organizational culture, and employee well-being positively and significantly influence employee engagement. Employee engagement has a positive and significant effect on employee performance and represents the strongest direct predictor. Employee well-being also directly improves employee performance, whereas digital capabilities have no significant direct effect, indicating that their contribution to performance operates primarily through employee engagement.
Implications: Organizations should integrate digital capability development, a supportive organizational culture, employee well-being initiatives, and engagement strategies to improve employee performance during digital transformation sustainably. Future research may test this model across industries and broader organizational contexts.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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References
Albrecht, S., Breidahl, E., & Marty, A. (2018). Organizational resources, organizational engagement climate, and employee engagement. Career Development International, 23(1), 67–85. https://doi.org/10.1108/CDI-04-2017-0064
Alnagbi, M. A., Aldabbas, H., Gernal, L., Elamin, A. M., & Ahmed, A. Z. (2025). Work engagement and individual work performance in the UAE: The mediating role of work-life balance. Frontiers in Sociology, 10, 1567207. https://doi.org/10.3389/fsoc.2025.1567207
Arumi, M. S., Aldrin, N., & Murti, T. R. (2019). Effect of organizational culture on organizational citizenship behavior with organizational commitment as a mediator. International Journal of Research in Business and Social Science, 8(4), 124–132. https://doi.org/10.20525/ijrbs.v8i4.274
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108
Chatterjee, S., Chaudhuri, R., Vrontis, D., & Giovando, G. (2023). Digital workplace and organization performance: Moderating role of digital leadership capability. Journal of Innovation & Knowledge, 8(1), 100334. https://doi.org/10.1016/j.jik.2023.100334
Colbert, A., Yee, N., & George, G. (2016). The digital workforce and the workplace of the future. Academy of Management Journal, 59(3), 731–739. https://doi.org/10.5465/amj.2016.4003
Cortellazzo, L., Bruni, E., & Zampieri, R. (2019). The role of leadership in a digitalized world: A review. Frontiers in Psychology, 10, 1938. https://doi.org/10.3389/fpsyg.2019.01938
Efimov, I., Rohwer, E., Harth, V., & Mache, S. (2022). Virtual leadership in relation to employees' mental health, job satisfaction and perceptions of isolation: A scoping review. Frontiers in Psychology, 13, 960955. https://doi.org/10.3389/fpsyg.2022.960955
Gebur, A., Mohammed, A. J., & Abbasov, R. (2025). The impact of digital leadership on employee digital performance in manufacturing organizations in Iraq: The mediating role of digital maturity. International Journal of Social Science Research and Review, 8(6), 1–15.
Ghani, B., Hyder, S. I., Yoo, S., & Han, H. (2023). Does employee engagement promote innovation? The facilitators of innovative workplace behavior via mediation and moderation. Heliyon, 9(11), e21817. https://doi.org/10.1016/j.heliyon.2023.e21817
Hairunisya, N., & Narmaditya, B. S. (2025). Digital literacy training and entrepreneurial performance: The role of human resource development and intention to leave. Social Sciences & Humanities Open, 12, 102132. https://doi.org/10.1016/j.ssaho.2025.102132
Hussain Hakro, T., Begum Siddiqui, M., & Lal, S. (2023). Assessing the relationship between organizational culture, job satisfaction, employee performance, and employee engagement. Research Journal of Social Sciences & Economics Review, 4(2), 12–24.
Iddrisu, I. (2025). Understanding the nexus between organizational culture and trust: The mediating roles of communication, leadership, and employee relationships. Sustainable Futures, 9, 100655.
Indrawan, I., Salju, S., & Khaddapi, M. (2025). The role of social capital and digital literacy on entrepreneurial performance. RAC — Revista de Administração Contemporânea, 29(5), e240171.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724. https://doi.org/10.2307/256287
Kaur Bagga, S., Gera, S., & Haque, S. N. (2023). The mediating role of organizational culture: Transformational leadership and change management in virtual teams. Asia Pacific Management Review, 28(2), 120–131. https://doi.org/10.1016/j.apmrv.2022.07.003
Khansa, A. Z., & Ferdian, A. (2021). The effect of digital culture on employee performance at the Telkom Pension Fund. Asian Journal of Research in Business and Management, 3(3), 158–162.
Khin, S., & Ho, T. C. (2019). Digital technology, digital capability and organizational performance: A mediating role of digital innovation. International Journal of Innovation Science, 11(2), 177–195. https://doi.org/10.1108/IJIS-08-2018-0083
Kim, J., & Jung, H.-S. (2022). The effect of employee competency and organizational culture on employees' perceived stress for better workplace. International Journal of Environmental Research and Public Health, 19(8), 4428. https://doi.org/10.3390/ijerph19084428
Mollah, M. A., Al Masud, A., & Chowdhury, M. S. (2024). How does digital leadership boost competitive performance? The role of digital culture, affective commitment, and strategic agility. Heliyon, 10(23), e40399. https://doi.org/10.1016/j.heliyon.2024.e40399
Priadana, S., & Iryadana, M. R. (2024). The role of leadership in enhancing employee engagement in startups. International Journal of Sharia Business Management, 3(2), 45–56.
Salin, D., Stride, C., Smith, S., & Santokhie, S. (2023). High-performance work practices and employee wellbeing: Organizational identification as a mediator. Frontiers in Psychology, 14, 1175344. https://doi.org/10.3389/fpsyg.2023.1175344
Santoso, H., Abdinagoro, S. B., & Arief, M. (2019). The role of digital literacy in supporting performance through innovative work behavior: The case of Indonesia's telecommunications industry. International Journal of Technology, 10(8), 1558–1566. https://doi.org/10.14716/ijtech.v10i8.3432
Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66(4), 701–716. https://doi.org/10.1177/0013164405282471
Tiong, P., Sumaryo, P., & Simamora, S. A. P. (2024). The influence of digital competency, employee engagement, and leadership style on SME employee performance in Indonesia: Innovation capability as a mediator and organizational culture as a moderator in the Society 5.0 era. STI Policy and Management Journal, 9(2), 155–170. https://doi.org/10.14203/STIPM.2024.405
Zhang, Y. (2022). Fostering enterprise performance through employee brand engagement and knowledge sharing culture: Mediating role of innovative capability. Frontiers in Psychology, 13, 921237. https://doi.org/10.3389/fpsyg.2022.921237