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Abstract

Purpose: The purpose of this study is to examine how the Bank Indonesia Malang Representative Office has improved staff competency through the use of the Evidence-Based Professional Behavior Optimization Model (EPBOM) Training Model.


Research Method: Using purposive sampling and a qualitative approach, the study included 48 employees enrolled in the EPBOM training program. Throughout the training process, information was gathered through in-depth interviews, observations, documentation, and thoughtful assessments of staff members' professional conduct. Triangulation techniques were used for data reduction, data display, and conclusion drawing.


Results and Discussion: The results show that incorporating evidence-based professional conduct, technical competence enhancement, adaptive communication, a collaborative work culture, and transformational leadership support enhanced employee competency through the EPBOM training model. Additionally, work discipline, problem-solving skills, accountability, service quality, and professional work engagement all improved as a result of the training.


Implications: This study emphasizes the importance of evidence-based behavioral training models for strengthening organizational human resource development policies, particularly in strategic public institutions.


Originality: The development of an evidence-based professional behavior optimization model, combined with competence-building and professional performance enhancement, within the framework of Bank Indonesia institutional training makes this study unique.

Keywords

EPBOM training model employee competence professional behavior

Article Details

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This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite
Ilianti, R. F. P., Suryanti, S., Susilo, H., Kristanto, A., & Hariyati, N. (2026). Evidence-Based Professional Behavior Optimization Model (EPBOM) Training Model for Employee Competence at Bank Indonesia Malang Representative Office. Advances in Human Resource Management Research, 4(3), 610–638. https://doi.org/10.60079/ahrmr.v4i3.865
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