Main Article Content

Abstract

Purpose: This study aims to examine how perceived government support affects MSME performance, mediated by digital capability in Dompu Regency.


Research Method: A quantitative approach was used, involving a survey of 100 MSME actors selected through purposive sampling. Primary data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) via SmartPLS 4.0.


Results and Discussion: The PLS-SEM analysis indicates that perceived government support significantly enhances both MSME performance and digital capability. Furthermore, digital capability positively affects performance and significantly mediates the relationship between government support and MSME performance. This demonstrates that external government support requires internal digital internalization to optimize business results.


Implications: Theoretically, it extends the Resource-Based View by positioning digital capability as a strategic mechanism. Practically, it urges local policymakers to integrate digital competency training into MSME empowerment programs. Future studies should expand geographically and explore other moderating factors.


Originality: This research uniquely positions digital capability as a mediator rather than an independent variable in a non-metropolitan context characterized by distinct gaps in digital infrastructure.

Keywords

digital capability government support MSME performance Resource-Based View

Article Details

How to Cite
Aryani, A., Ramadhan, M. S., & Mauzu, F. (2026). Perceived Government Support on MSME Business Performance: The Mediating Role of Digital Capability. Advances in Management & Financial Reporting, 4(3), 782–799. https://doi.org/10.60079/amfr.v4i3.1017

References

  1. Adyatma, O. S., & Ayudiati, C. (2024). Analisis pengaruh literasi keuangan, inklusi keuangan, dan government support terhadap kinerja dan keberlanjutan UMKM (Studi kasus pada UMKM di Daerah Istimewa Yogyakarta). 4(1), 3169–3178. https://doi.org/10.56799/ekoma.v4i1.6472
  2. Aldi Sajian, A. A. (2025). Pemberdayaan UMKM kuliner Seblak Kanza Prasmanan melalui peningkatan kualitas produk dan digitalisasi pemasaran di Kabupaten Dompu. 4(9), 1017–1023. https://doi.org/10.55681/swarna.v4i9.1709
  3. Alyani, I., Saptono, I. T., & Jahroh, S. (2024). Digital transformation drivers for Indonesia MSMEs. 7(1), 423–441. https://doi.org/10.31538/iijse.v7i1.4374
  4. Apidana, Y. H., et al., (2024). Driving MSMEs’ performance: The impact of social media adoption, innovation capability, and government support. 5(3), 2478–2506. https://doi.org/10.37385/ijedr.v5i3.6032
  5. Aslamiyah, F., et al., (2024). Pendekatan resource-based view (RBV) dalam manajemen bisnis: Strategi untuk keunggulan. Jurnal Manajemen Bisnis Syariah, 1(2), 176–183.
  6. Awaludin, Y. (2025). Persepsi UMKM terhadap kebijakan pemerintah daerah dalam pengembangan usaha. 1(1), 8–15. https://doi.org/10.55681/ijereg.v1i1.33
  7. Badan Pusat Statistik Kabupaten Dompu. (2025). Kabupaten Dompu dalam angka 2025. https://dompukab.bps.go.id
  8. Barney, J. (1991). Barney (1991) [PDF].
  9. Chen, C.-L., et al., (2021). Role of government to enhance digital transformation in small service business. 1–24. https://doi.org/10.3390/su13031028
  10. Etikan, I., et al., (2016). Comparison of convenience sampling and purposive sampling. 5(1), 1–4. https://doi.org/10.11648/j.ajtas.20160501.11
  11. Fadelan, N., & Universitas Muhammadiyah Berau. (2025). Pengaruh digital capability dan digital literacy terhadap kinerja UMKM di Tanjung Redeb. 9(1), 30–38. https://doi.org/10.35915/ej.v9i1.950
  12. Faturrahman, Subhan, E. S., & Shoalihin. (2025). Pengembangan UMKM berbasis transformasi digital dalam mendorong pertumbuhan ekonomi lokal. 3(3), 990–1008. https://doi.org/10.60079/amfr.v3i3.622
  13. Fitriana, N., et al., (2024). Moderasi dukungan pemerintah dan mediasi perubahan strategis terhadap kinerja UMKM. 14(2), 326–349. https://doi.org/10.22219/jrak.v14i2.33629
  14. Hafeez, S., et al., (2025). Knowledge management and SMEs’ digital transformation: A systematic literature review and future research agenda. Journal of Innovation & Knowledge, 10(3), 100728. https://doi.org/10.1016/j.jik.2025.100728
  15. Hair, J. F., Jr., et al., (2022). Partial least squares structural equation modeling (PLS-SEM) using R. Classroom Companion: Business.
  16. Hakim, A. R., & Iswahyudi, S. N. M. (2024). Digitalisasi pencatatan keuangan usaha kecil mikro dan menengah (UMKM): Perlukah? 12(3), 331–337. https://doi.org/10.26740/akunesa.v12n3.p331-337
  17. Husnah, G. F. A. (2024). Pengaruh faktor internal dan faktor eksternal terhadap kinerja pada pelaku UMKM Terowongan Nur Mentava Kota Sampit. 9(1), 46–55.
  18. Indrayani, R., & Rashied, F. A. (2023). Pengukuran kinerja UMKM menggunakan balanced scorecard. Prosiding CORISINDO 2023, 367–372. https://stmikpontianak.org/ojs/index.php/corisindo/article/view/245
  19. Jie, H., et al., (2025). Digital maturity, dynamic capabilities and innovation performance in high-tech SMEs. International Review of Economics and Finance, 99, 103971. https://doi.org/10.1016/j.iref.2025.103971
  20. Junita, D., & Damanik, K. (2025). Pengaruh kepemimpinan digital terhadap kinerja UMKM: Peran mediasi kapabilitas inovasi digital. Jurnal Daya Saing, 11(3), 614–622. https://doi.org/10.35446/dayasaing.v11i3.2450
  21. Kementerian Koordinator et al., (2024). Dorong pemanfaatan program pemberdayaan UMKM, pemerintah lanjutkan penyaluran KUR tahun 2024.
  22. Kim, J., & Jin, W. (2024). Impact of digital capabilities on entrepreneurial performance in SMEs. 9. https://doi.org/10.1016/j.jik.2024.100609
  23. Ladian, S. T., & Fauzi, A. (2025). The impact of digital capability on MSME performance with the mediating role of digital business transformation. 6(4), 5787–5803. https://doi.org/10.37385/msej.v6i4.8216
  24. Ma’rifat, R. A., Suraharta, I. M., & Jaya, I. I. (2024). Analisis pengaruh kapabilitas digital, kapabilitas dinamis, dan perilaku kewirausahaan strategis terhadap inovasi model bisnis dan kinerja bisnis: Studi empiris pada UMKM di Indonesia. 2, 306–312. https://doi.org/10.17358/jamb.11.2.12345
  25. Maycotte, S., et al., (2025). Digital capabilities in emerging market firms: Construct development, scale validation, and implications for SMEs. Journal of Open Innovation: Technology, Market, and Complexity, 11(2), 100513. https://doi.org/10.1016/j.joitmc.2025.100513
  26. Miles, M. P. (2024). Impact of government support policies on entrepreneurial orientation and SME performance (Vol. 20). Springer US.
  27. Mubarak, R., Mansuri, M. I., & Ramadhan, R. (2025). Analisis tingkat penggunaan teknologi informasi dan komunikasi pada UMKM kuliner di Kelurahan Karijawa Kabupaten Dompu. 7(1), 173–186. https://doi.org/10.37531/ecotal.v7i1.2887
  28. Muis, I. (2025). The state of digital transformation among Indonesian SMEs: Insights from a systematic review. 4(3), 1407–1419. https://doi.org/10.38035/jim.v4i3.1227
  29. Mulyanto, D., et al., (2025). Penerapan pemasaran digital dan kinerja UMKM: Dukungan faktor lingkungan internal dan eksternal. 14(2), 301–313. https://doi.org/10.37476/jbk.v14i2.5173
  30. Nugroho, M. A., et al., (2024). The mediating role of e-commerce adoption in the relationship between government support and SME performance in developing countries. International Journal of Sustainable Development and Planning, 19(3), 1023–1032. https://doi.org/10.18280/ijsdp.190320
  31. Pemerintah Indonesia. (2021). Peraturan Pemerintah Nomor 7 Tahun 2021 tentang kemudahan, perlindungan, dan pemberdayaan koperasi dan UMKM.
  32. Perdana, M. A. C., et al., (2023). Pengaruh dukungan pemerintah, infrastruktur, dan akses pasar terhadap pertumbuhan usaha kewirausahaan di wilayah perkotaan. Sanskara Ekonomi dan Kewirausahaan, 1(3), 149–161. https://doi.org/10.58812/sek.v1i03.121
  33. Purnamasari, E. D., et al., (2025). Peningkatan kapasitas UMKM melalui pengelolaan keuangan digital dan digitalisasi pemasaran dalam mendorong keberlanjutan usaha. 9(3), 431–437. https://doi.org/10.36982/jam.v9i3.6129
  34. Purnomo, S., Nurmalitasari, & Nurchim. (2024). Digital transformation of MSMEs in Indonesia: A systematic literature review. 4(2), 301–312. https://doi.org/10.53088/jmdb.v4i2.1121
  35. Putra, P. O. H., & Santoso, H. B. (2020). Contextual factors and performance impact of e-business use in Indonesian small and medium enterprises (SMEs). Heliyon, 6(3), e03568. https://doi.org/10.1016/j.heliyon.2020.e03568
  36. Rupeika-Apoga, R., Bule, L., & Petrovska, K. (2022). Digital transformation of small and medium businesses. In Advancing SMEs toward e-commerce policies for sustainability (pp. 19–43). https://doi.org/10.4018/978-1-6684-5727-6.ch002
  37. Rusdiani. (2026). Kebijakan pemerintah daerah dalam mendukung pertumbuhan ekonomi berkelanjutan. OPTIMAL Jurnal Ekonomi dan Manajemen, 6(1), 459–469. https://doi.org/10.55606/optimal.v6i1.9465
  38. Safrudin, N., et al., (2018). Pengaruh innovation capability terhadap kinerja individu yang dimediasi oleh digital marketing pada UD. Bumbu Masak Machmudah (BMM). Digital Enterprise Transformation, 25, 61–87. https://doi.org/10.4324/9781315577166-3
  39. Sagala, G. H., & Őri, D. (2024). Toward SMEs digital transformation success: A systematic literature review (Vol. 22). Springer Berlin Heidelberg.
  40. Salkiah, B., & Putra, P. (2025). Analisis efektivitas kebijakan pemerintah dalam mendorong digitalisasi dan daya saing UMKM. Economica Insight, 1(2), 52–58. https://doi.org/10.71094/ecoin.v1i2.101
  41. Samsuden, N. S., Kohar, U. H. A., Khatib, S. F. A., & Abbas, A. F. (2024). Digital capabilities and business performance: A systematic literature review. 1–23. https://doi.org/10.3390/su162411108
  42. Sarstedt, M., et al., (2024). Combined importance–performance map analysis (CIPMA) in partial least squares structural equation modeling (PLS–SEM): A SmartPLS 4 tutorial. Journal of Marketing Analytics, 746–760. https://doi.org/10.1057/s41270-024-00325-y
  43. Sartono, S. (2025). Enhancing SME performance: The mediating role of digital transformation capability and moderating effect of government policy in strategic orientation. IJMSSSR. https://doi.org/10.56293/IJMSSSR.2025.5847
  44. Septiana, H. (2025). Strategi kebijakan dalam mendukung pengembangan UMKM di Kota Cilegon menjadi wirausaha mandiri berbagai bentuk pelatihan dan fasilitas telah diberikan seperti pada. Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik, 2, 201–221. https://doi.org/10.62383/presidensial.v2i3.1125
  45. Septino, R. G. (2024). The effect of entrepreneurship education and government support on start-up growth in Bogor. 1(2), 92–99. https://doi.org/10.58812/2f7qkk43
  46. Sijabat, A., & Ikhsan, R. Z. (2024). Pengaruh implementasi teknologi informasi pada usaha mikro kecil dan menengah di Kota Serang. 5(1), 1–6. https://doi.org/10.34306/adimas.v5i1.1111
  47. Simanjuntak, F. Y. (2025). Pengaruh digitalisasi dan dukungan pemerintah terhadap kinerja UMKM di Kota Padangsidimpuan.
  48. Sombolayul, W. (2023). Pengaruh kebijakan pemerintah terhadap kinerja perusahaan UKM (Studi empiris UKM di Kota Makassar). 21(1), 37–55. https://doi.org/10.35129/simak.v21i01.401
  49. Sudirjo, F., et al., (2023). Pengaruh kapabilitas pemasaran, digital marketing dalam meningkatkan kinerja pemasaran UMKM di Jawa Barat. Jurnal Bisnisman: Riset Bisnis dan Manajemen, 5(1), 55–69. https://doi.org/10.52005/bisnisman.v5i1.134
  50. Sugianto. (2025). Government support and digital marketing capability: Enhancing digital marketing performance of MSMEs in Indonesia. 13(1), 408–423. https://doi.org/10.36987/ecobi.v13i1.8245
  51. Sugiarto, Y., et al., (2024). Digital capabilities as an effort to increase competitive advantage and firm survival in micro business. 7(1), 730–747. https://doi.org/10.57178/atestasi.v7i1.926
  52. Sugiyono. (2023). Metode penelitian kuantitatif, kualitatif dan R&D.
  53. Suindari, N. M., & Juniariani, N. M. R. (2020). Pengelolaan keuangan, kompetensi sumber daya manusia dan strategi pemasaran dalam mengukur kinerja usaha mikro kecil menengah (UMKM). 11(2), 148–154. https://doi.org/10.22225/kr.11.2.1423.148-154
  54. Tandilino, C., et al., (2025). Digital financial inclusion as a mediator of digital financial literacy and government support in MSME performance. 1–21. https://doi.org/10.3390/ijfs13040199
  55. Wahyullah, M., et al., (2023). Peningkatan kinerja UMKM melalui pengelolaan keuangan, kompetensi SDM, dan dukungan pemerintah di Kota Mataram. 23(1), 12–21. https://doi.org/10.30595/medek.v23i1.15711
  56. Widiyowati, E., & Sarungu, L. M. (2025). Strategi komunikasi pemerintah Yogyakarta dalam pengembangan UMKM batik untuk peningkatan daya saing di pasar global. 23(1), 1–13.
  57. Witanti, W., & Hadiana, A. I. H. (2018). Pengukuran kinerja pada usaha mikro kecil dan menengah (UMKM) dengan balanced scorecard (BSC). Informatika MIPA. https://doi.org/10.34010/jamika.v6i2.624
  58. Wulandari, A., et al., (2024). Digital capability and literacy for MSME transformation: Perspectives of digital and business performance. 13, 109–128. https://doi.org/10.21776/ub.apmba.2024.013.02.2