Main Article Content
Abstract
Tujuan: Penelitian ini bertujuan untuk mengkaji secara sistematis fenomena boikot konsumen Muslim terhadap merek global di Indonesia, dengan menyoroti pengaruh emosi, religiositas, dan isu geopolitik dalam membentuk perilaku kolektif tersebut.
Metode Penelitian: Studi ini menggunakan pendekatan kualitatif berbasis systematic literature review (SLR) terhadap 30 artikel ilmiah yang dipublikasikan dalam rentang 2015–2025. Analisis dilakukan dengan menelusuri pola tematik dari literatur yang relevan, kemudian dikategorikan ke dalam enam dimensi utama, yaitu pola boikot, peran emosi, pengaruh religiositas, sensitivitas geopolitik, interaksi antar dimensi, dan konteks Indonesia.
Hasil dan Pembahasan: Hasil temuan menunjukkan bahwa boikot konsumen Muslim di Indonesia merupakan bentuk resistensi kolektif yang dipicu oleh emosi moral (kemarahan, empati), diperkuat oleh nilai-nilai religiositas, dan dipengaruhi oleh kepekaan terhadap isu geopolitik, khususnya konflik Palestina. Ketiga dimensi tersebut saling berinteraksi dan menciptakan motivasi ideologis yang mengarahkan konsumen Muslim untuk menolak merek global yang diasosiasikan dengan ketidakadilan atau penindasan.
Implikasi: Penelitian ini memberikan kontribusi teoretis dengan menyajikan model konseptual yang mengintegrasikan emosi, religiositas, dan geopolitik dalam studi perilaku boikot. Secara praktis, hasil studi ini memberikan panduan bagi merek global untuk membangun sensitivitas sosial, etika bisnis, dan strategi komunikasi yang relevan dalam menghadapi pasar Muslim di tengah dinamika geopolitik.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
- Ali, A., Xiaoling, G., Sherwani, M., & Ali, A. (2018). Antecedents of consumers’ Halal brand purchase intention: an integrated approach. Management Decision, 56(4), 715–735. https://doi.org/10.1108/MD-11-2016-0785
- Amer, M. (2024). Systematic review of religiosity and social responsibility. Journal of Business and Socio-Economic Development, 4(3), 254–271. https://doi.org/10.1108/JBSED-02-2023-0007
- Andespa, R., Yeni, Y. H., Fernando, Y., & Sari, D. K. (2024). A systematic review of customer Sharia compliance behaviour in Islamic banks: determinants and behavioural intention. Journal of Islamic Marketing, 15(4), 1013–1034. https://doi.org/10.1108/JIMA-06-2023-0181
- Anuar, M. M., Adam, F., & Omar, K. (2012). The Role of Religiosity in Socially Responsible Consumption. International Journal of Asian Social Science, 2(9), 1467–1476. http://www.aessweb.com/download.php?id=1444
- Arinta, Y. N., & Mutmainah, S. (2023). Religious Motivation and Consumer Boycotts: Enhancing Global Peace and Moral Justice. INFERENSI: Jurnal Penelitian Sosial Keagamaan, 17(2), 261–280. https://doi.org/10.18326/infsl3.v17i2.261-280
- Fauzi, M. A. (2023). Consumer purchase of halal certified product: a quantitative systematic literature review. Journal of Islamic Marketing, 14(6), 1397–1416. https://doi.org/10.1108/JIMA-09-2021-0299
- Haque, M., Sulistyowati, S., Andriani, M., Komara, E., & Zulkifli, Z. (2023). Among Muslim Consumers in The World and Indonesia: Boycotting Israel-Affiliated Products’ Spirit. Return: Study of Management, Economic and Bussines, 2, 1286–1300. https://doi.org/10.57096/return.v2i12.225
- Hino, H. (2023). More than just empathy: The influence of moral emotions on boycott participation regarding products sourced from politically contentious regions. International Business Review, 32(1), 102034. https://doi.org/https://doi.org/10.1016/j.ibusrev.2022.102034
- Husaeni, U. A., & Ayoob, M. A. (2025). Determinants of Muslim ’ s intention to boycott Israel- affiliated products: Evidence from Indonesia. 11(1), 14–28. https://doi.org/10.20885/JEKI.vol11.iss1.art2
- Ismail, A., Muda, F. L., & Lee, U. H. M. S. (2024). Investigating the Factors Affecting Muslim Women Towards Purchase Intention of Halal Cosmetics Products: A Systematic Literature Review: Menyiasat Faktor-Faktor yang Mempengaruhi Niat Wanita Islam Terhadap Pembelian Produk Kosmetik Halal: Kajian Literatur. Sains Insani, 9(1), 114–120. https://doi.org/10.33102/sainsinsani.vol9no1.611
- Jedicke, E. M., Arnold, C., & Lindenmeier, J. (2025). The dynamics of consumer boycott intention: Examining the roles of moral reasoning, cognitive dissonance, and self-congruence. Journal of Business Research, 189(December 2023). https://doi.org/10.1016/j.jbusres.2024.115127
- Jin, B. E., Shin, D. C., Yang, H., Jeong, S. W., & Chung, J.-E. (2024). Consumer religiosity, cosmopolitanism and ethnocentrism in Indonesia. International Journal of Retail & Distribution Management, 52(3), 277–294. https://doi.org/10.1108/IJRDM-11-2022-0455
- Josiassen, A., Lang, E., Nørfelt, A., Kock, F., & Assaf, A. G. (2024). Investigating place solidarity and consumer boycotting in threatening times: A study on the Ukraine-Russia conflict. Journal of Business Research, 182, 114796. https://doi.org/10.1016/j.jbusres.2024.114796
- Kim, S., He, H., & Gustafsson, A. (2025). The impact of corporate social irresponsibility on prosocial consumer behavior. Journal of the Academy of Marketing Science, 53(2), 394–418. https://doi.org/10.1007/s11747-024-01021-0
- Koc, F., Ozkan, B., Komodromos, M., Efendioglu, I. H., & Baran, T. (2025). The effects of trust and religiosity on halal products purchase intention: indirect effect of attitude. EuroMed Journal of Business, 20(5), 141–165. https://doi.org/10.1108/EMJB-01-2024-0004
- Lestari, P., & Jazil, T. (2024). The Role of Religiosity, Consumer Animosity, and Ethnocentrism in Explaining the Boycott Motivation. Journal of Islamic Economics and Finance Studies, 5(1), 134–152. https://doi.org/10.47700/jiefes.v5i1.7755
- Li, Y., & Zhao, M. (2025). How the product-harm crisis influences consumer boycotts: the role of social distance. Humanities and Social Sciences Communications, 12(1), 759. https://doi.org/10.1057/s41599-025-05058-6
- Lovendo, T., Sari, N., & Ningsih, I. R. (2025). Teori Sosiologi Kontemporer: Bagian 1. CV. Ruang Tentor.
- Nguyen, N. B., & Duong, T. D. (2025). Examining the impact of greenwashing on customer boycott intentions: the mediating role of green confusion. Discover Sustainability, 6(1), 460. https://doi.org/10.1007/s43621-025-01337-z
- Noor, N. (2024). Technology acceptance model in halal industries: a systematic literature review and research agenda. Journal of Islamic Marketing, 15(11), 3156–3173. https://doi.org/10.1108/JIMA-02-2024-0077
- Noor, N. (2025). A closer look at halal brand image: systematic review and future directions. Journal of Islamic Marketing. https://doi.org/10.1108/jima-06-2024-0259
- Puspita, H. J., & Malik, A. (2025). Pengaruh Kualitas Produk, Harga, dan Citra Merek terhadap Keputusan Pembelian: Systematic Review. Jurnal Bisnis Mahasiswa, 5(1), 408–416. https://doi.org/10.60036/jbm.v5i1.371
- Robertus Suraji, Marrisa Haque, Yasir, M., & Istianingsih, I. (2023). Dynamics of Consumer Boycotts: Exploring the Interplay of Expressive and Instrumental Factors. Dinasti Information and Technology, 1(2 SE-Articles), 50–59. https://doi.org/10.38035/dit.v1i2.309
- Sari, D. K., & and Games, D. (2024). Investigating young consumer’s boycott behavior in an emerging market. Cogent Business & Management, 11(1), 2362444. https://doi.org/10.1080/23311975.2024.2362444
- Seo, Y., Yamaguchi, K., Aprilianty, F., & Martono, N. P. (2025). Cultural familiarity and religious adherence: exploring Muslim consumers’ willingness to purchase halal food from non-Islamic countries – a case study of Japan. Journal of Islamic Marketing, ahead-of-print(ahead-of-print). https://doi.org/10.1108/JIMA-10-2024-0464
- Susilawati, C., Joharudin, A., Abduh, M., & Sonjaya, A. (2023). The Influence of Religiosity and Halal Labeling on Purchase Intention of Non-Food Halal Products. Indonesian Journal of Halal Research, 5, 77–89. https://doi.org/10.15575/ijhar.v5i2.22965
- Tajfel, H., Turner, J. C., Austin, W. G., & Worchel, S. (1979). An integrative theory of intergroup conflict. Organizational Identity: A Reader, 56(65), 9780203505984–16.
- Ul-Haq, S., Butt, I., Ahmed, Z., & Al-Said, F. T. (2020). Scale of religiosity for Muslims: an exploratory study. Journal of Islamic Marketing, 11(6), 1201–1224. https://doi.org/10.1108/jima-03-2016-0018
- Ulfah, M., Sabrina, N., & Putri, A. L. (2025). Psychological Drivers of Consumer Boycott: Understanding Emotional and Social Identity Influences in Batam. Journal of Applied Business Administration, 9(1 SE-Articles), 36–51. https://doi.org/10.30871/jaba.v9i1.9152
- Velandia-Morales, A., Rodríguez-Bailón, R., & Martínez, R. (2022). Economic inequality increases the preference for status consumption. Frontiers in Psychology, 12, 809101. https://doi.org/10.3389/fpsyg.2021.809101
- Wannow, S., Haupt, M., & Ohlwein, M. (2024). Is brand activism an emotional affair? The role of moral emotions in consumer responses to brand activism. Journal of Brand Management, 31(2), 168–192. https://doi.org/10.1057/s41262-023-00326-9
- Woodside, A. G., Akrout, H., & Mrad, M. (2023). Consumer hate and boycott communications of socially irresponsible fashion brands: Applying complexity theory in psychology and marketing research. Psychology & Marketing, 40(10), 1986–2015. https://doi.org/10.1002/mar.21890
- Zafar, M. B., & Abu-Hussin, M. F. (2025). Halal purchasing decisions and consumer behavior: a multi method review. Journal of Islamic Marketing. https://doi.org/10.1108/jima-08-2024-0365
- Zaki, R. M., & Elseidi, R. I. (2024). Religiosity and purchase intention: an Islamic apparel brand personality perspective. Journal of Islamic Marketing, 15(2), 361–396. https://doi.org/10.1108/JIMA-09-2022-0257
- Zeqiri, J., Alserhan, B., Gleason, K., & Ramadani, V. (2022). Desecularization, Social Identity, and Consumer Intention to Purchase Religious Products. Technological Forecasting and Social Change, 177, 121522. https://doi.org/https://doi.org/10.1016/j.techfore.2022.121522
References
Ali, A., Xiaoling, G., Sherwani, M., & Ali, A. (2018). Antecedents of consumers’ Halal brand purchase intention: an integrated approach. Management Decision, 56(4), 715–735. https://doi.org/10.1108/MD-11-2016-0785
Amer, M. (2024). Systematic review of religiosity and social responsibility. Journal of Business and Socio-Economic Development, 4(3), 254–271. https://doi.org/10.1108/JBSED-02-2023-0007
Andespa, R., Yeni, Y. H., Fernando, Y., & Sari, D. K. (2024). A systematic review of customer Sharia compliance behaviour in Islamic banks: determinants and behavioural intention. Journal of Islamic Marketing, 15(4), 1013–1034. https://doi.org/10.1108/JIMA-06-2023-0181
Anuar, M. M., Adam, F., & Omar, K. (2012). The Role of Religiosity in Socially Responsible Consumption. International Journal of Asian Social Science, 2(9), 1467–1476. http://www.aessweb.com/download.php?id=1444
Arinta, Y. N., & Mutmainah, S. (2023). Religious Motivation and Consumer Boycotts: Enhancing Global Peace and Moral Justice. INFERENSI: Jurnal Penelitian Sosial Keagamaan, 17(2), 261–280. https://doi.org/10.18326/infsl3.v17i2.261-280
Fauzi, M. A. (2023). Consumer purchase of halal certified product: a quantitative systematic literature review. Journal of Islamic Marketing, 14(6), 1397–1416. https://doi.org/10.1108/JIMA-09-2021-0299
Haque, M., Sulistyowati, S., Andriani, M., Komara, E., & Zulkifli, Z. (2023). Among Muslim Consumers in The World and Indonesia: Boycotting Israel-Affiliated Products’ Spirit. Return: Study of Management, Economic and Bussines, 2, 1286–1300. https://doi.org/10.57096/return.v2i12.225
Hino, H. (2023). More than just empathy: The influence of moral emotions on boycott participation regarding products sourced from politically contentious regions. International Business Review, 32(1), 102034. https://doi.org/https://doi.org/10.1016/j.ibusrev.2022.102034
Husaeni, U. A., & Ayoob, M. A. (2025). Determinants of Muslim ’ s intention to boycott Israel- affiliated products: Evidence from Indonesia. 11(1), 14–28. https://doi.org/10.20885/JEKI.vol11.iss1.art2
Ismail, A., Muda, F. L., & Lee, U. H. M. S. (2024). Investigating the Factors Affecting Muslim Women Towards Purchase Intention of Halal Cosmetics Products: A Systematic Literature Review: Menyiasat Faktor-Faktor yang Mempengaruhi Niat Wanita Islam Terhadap Pembelian Produk Kosmetik Halal: Kajian Literatur. Sains Insani, 9(1), 114–120. https://doi.org/10.33102/sainsinsani.vol9no1.611
Jedicke, E. M., Arnold, C., & Lindenmeier, J. (2025). The dynamics of consumer boycott intention: Examining the roles of moral reasoning, cognitive dissonance, and self-congruence. Journal of Business Research, 189(December 2023). https://doi.org/10.1016/j.jbusres.2024.115127
Jin, B. E., Shin, D. C., Yang, H., Jeong, S. W., & Chung, J.-E. (2024). Consumer religiosity, cosmopolitanism and ethnocentrism in Indonesia. International Journal of Retail & Distribution Management, 52(3), 277–294. https://doi.org/10.1108/IJRDM-11-2022-0455
Josiassen, A., Lang, E., Nørfelt, A., Kock, F., & Assaf, A. G. (2024). Investigating place solidarity and consumer boycotting in threatening times: A study on the Ukraine-Russia conflict. Journal of Business Research, 182, 114796. https://doi.org/10.1016/j.jbusres.2024.114796
Kim, S., He, H., & Gustafsson, A. (2025). The impact of corporate social irresponsibility on prosocial consumer behavior. Journal of the Academy of Marketing Science, 53(2), 394–418. https://doi.org/10.1007/s11747-024-01021-0
Koc, F., Ozkan, B., Komodromos, M., Efendioglu, I. H., & Baran, T. (2025). The effects of trust and religiosity on halal products purchase intention: indirect effect of attitude. EuroMed Journal of Business, 20(5), 141–165. https://doi.org/10.1108/EMJB-01-2024-0004
Lestari, P., & Jazil, T. (2024). The Role of Religiosity, Consumer Animosity, and Ethnocentrism in Explaining the Boycott Motivation. Journal of Islamic Economics and Finance Studies, 5(1), 134–152. https://doi.org/10.47700/jiefes.v5i1.7755
Li, Y., & Zhao, M. (2025). How the product-harm crisis influences consumer boycotts: the role of social distance. Humanities and Social Sciences Communications, 12(1), 759. https://doi.org/10.1057/s41599-025-05058-6
Lovendo, T., Sari, N., & Ningsih, I. R. (2025). Teori Sosiologi Kontemporer: Bagian 1. CV. Ruang Tentor.
Nguyen, N. B., & Duong, T. D. (2025). Examining the impact of greenwashing on customer boycott intentions: the mediating role of green confusion. Discover Sustainability, 6(1), 460. https://doi.org/10.1007/s43621-025-01337-z
Noor, N. (2024). Technology acceptance model in halal industries: a systematic literature review and research agenda. Journal of Islamic Marketing, 15(11), 3156–3173. https://doi.org/10.1108/JIMA-02-2024-0077
Noor, N. (2025). A closer look at halal brand image: systematic review and future directions. Journal of Islamic Marketing. https://doi.org/10.1108/jima-06-2024-0259
Puspita, H. J., & Malik, A. (2025). Pengaruh Kualitas Produk, Harga, dan Citra Merek terhadap Keputusan Pembelian: Systematic Review. Jurnal Bisnis Mahasiswa, 5(1), 408–416. https://doi.org/10.60036/jbm.v5i1.371
Robertus Suraji, Marrisa Haque, Yasir, M., & Istianingsih, I. (2023). Dynamics of Consumer Boycotts: Exploring the Interplay of Expressive and Instrumental Factors. Dinasti Information and Technology, 1(2 SE-Articles), 50–59. https://doi.org/10.38035/dit.v1i2.309
Sari, D. K., & and Games, D. (2024). Investigating young consumer’s boycott behavior in an emerging market. Cogent Business & Management, 11(1), 2362444. https://doi.org/10.1080/23311975.2024.2362444
Seo, Y., Yamaguchi, K., Aprilianty, F., & Martono, N. P. (2025). Cultural familiarity and religious adherence: exploring Muslim consumers’ willingness to purchase halal food from non-Islamic countries – a case study of Japan. Journal of Islamic Marketing, ahead-of-print(ahead-of-print). https://doi.org/10.1108/JIMA-10-2024-0464
Susilawati, C., Joharudin, A., Abduh, M., & Sonjaya, A. (2023). The Influence of Religiosity and Halal Labeling on Purchase Intention of Non-Food Halal Products. Indonesian Journal of Halal Research, 5, 77–89. https://doi.org/10.15575/ijhar.v5i2.22965
Tajfel, H., Turner, J. C., Austin, W. G., & Worchel, S. (1979). An integrative theory of intergroup conflict. Organizational Identity: A Reader, 56(65), 9780203505984–16.
Ul-Haq, S., Butt, I., Ahmed, Z., & Al-Said, F. T. (2020). Scale of religiosity for Muslims: an exploratory study. Journal of Islamic Marketing, 11(6), 1201–1224. https://doi.org/10.1108/jima-03-2016-0018
Ulfah, M., Sabrina, N., & Putri, A. L. (2025). Psychological Drivers of Consumer Boycott: Understanding Emotional and Social Identity Influences in Batam. Journal of Applied Business Administration, 9(1 SE-Articles), 36–51. https://doi.org/10.30871/jaba.v9i1.9152
Velandia-Morales, A., Rodríguez-Bailón, R., & Martínez, R. (2022). Economic inequality increases the preference for status consumption. Frontiers in Psychology, 12, 809101. https://doi.org/10.3389/fpsyg.2021.809101
Wannow, S., Haupt, M., & Ohlwein, M. (2024). Is brand activism an emotional affair? The role of moral emotions in consumer responses to brand activism. Journal of Brand Management, 31(2), 168–192. https://doi.org/10.1057/s41262-023-00326-9
Woodside, A. G., Akrout, H., & Mrad, M. (2023). Consumer hate and boycott communications of socially irresponsible fashion brands: Applying complexity theory in psychology and marketing research. Psychology & Marketing, 40(10), 1986–2015. https://doi.org/10.1002/mar.21890
Zafar, M. B., & Abu-Hussin, M. F. (2025). Halal purchasing decisions and consumer behavior: a multi method review. Journal of Islamic Marketing. https://doi.org/10.1108/jima-08-2024-0365
Zaki, R. M., & Elseidi, R. I. (2024). Religiosity and purchase intention: an Islamic apparel brand personality perspective. Journal of Islamic Marketing, 15(2), 361–396. https://doi.org/10.1108/JIMA-09-2022-0257
Zeqiri, J., Alserhan, B., Gleason, K., & Ramadani, V. (2022). Desecularization, Social Identity, and Consumer Intention to Purchase Religious Products. Technological Forecasting and Social Change, 177, 121522. https://doi.org/https://doi.org/10.1016/j.techfore.2022.121522