Main Article Content
Abstract
Purpose: This study examines the effects of quality consciousness, perceived value, fashion consciousness, brand consciousness, choice overload, and price consciousness on customer purchase decision-making, including their mediating effects, among male and female consumers shopping on digital marketplaces in Indonesia.
Research Method: This study employed a quantitative research design. Data were collected from 300 respondents using non-probability purposive sampling. All valid responses were analyzed using Structural Equation Modeling (SEM) to test the relationships among the research variables.
Results and Discussion: The findings indicate that quality consciousness positively affects perceived value. In addition, perceived value, fashion consciousness, brand consciousness, confusion due to overchoice, and price consciousness positively influence customer purchase decision-making. The study also confirms the mediating effects among the examined variables. The strongest relationship was found between quality consciousness and perceived value, indicating that consumers’ awareness of product quality plays an important role in shaping value perceptions and purchase decisions.
Implications: Digital marketplace managers should emphasize product quality, especially for higher-priced products, to strengthen perceived value and encourage purchase decisions.
Originality: This study contributes to consumer behavior research by integrating multiple consciousness-based factors and choice overload in explaining purchase decision-making in Indonesian digital marketplaces.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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References
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Akhmedova, A., & Jaca, C. (2023). The circular economy and consumer behavior : Literature review and research directions. Journal of Cleaner Production, 418(June). https://doi.org/10.1016/j.jclepro.2023.137824
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Anthonysamy, L. A. P., Siddika, A., & Aqlily, N. R. (2025). Navigating Cultural Barriers: The Role of Socio-Technical Systems in Digital Transformation Readiness in SMEs. Emerging Science Journal, 9(3), 1231–1246. https://doi.org/10.28991/ESJ-2025-09-03-06
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Baranauskas, G. (2021). Applied Sciences Reflections on the Customer Decision-Making Process in the Digital Insurance Platforms: An Empirical Study of the Baltic Market. Applied Sciences (Switzerland), 11(18). https://doi.org/10.3390/app11188524
Blut, M., Chaney, D., & Lunardo, R. (2024). Customer Perceived Value: A Comprehensive. Journal of Service Research, 27(October 2022), 501–524. https://doi.org/10.1177/10946705231222295
Bramantio, D. P., Wulani, F., & Kristyanto, V. S. (2025). Keputusan Pembelian Generasi Z Atas Ponsel Pintar: Peran Brand Consciousness, Price Consciousness, dan Gender. BIP’s JURNAL BISNIS PERSPEKTIF, 17(2), 131–145. https://doi.org/10.37477/bip.v17i2.760
Büttner, A. J. (2022). Fashion Consciousness : Important Role to Plus-Size Women Well-Being. Revista Brasileira de Marketing, 21 (June), 837–861. https://doi.org/10.5585/remark.v21i3.19611
Edy, I. C., & Haryanti, S. S. (2024). The Effect of Customer Reviews on Impulsive Buying at TikTok Stores (Study Generation Z in Indonesia). Indonesian Journal of Business Analytics, 4(4), 1296–1317. https://doi.org/10.55927/ijba.v4i4.10437
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Fatmawati, I., Abiyyu Fathin, A., & Jaroenwanit, P. (2023). Understanding how customers shape purchase decisions in the e-commerce marketplace. BISMA (Bisnis dan Manajemen), 15(2), 229–254. https://doi.org/10.26740/bisma.v15n2.p229-254
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Hadi, R., Melumad, S., & Park, E. S. (2024). The Metaverse: A new digital frontier for consumer behavior. Journal of Consumer Psychology, 34(01), 142–166. https://doi.org/10.1002/jcpy.1356
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis, Eighth edition. www.cengage.com/highered
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Jaravaza, D. C., Moyo, T., & Mukucha, P. (2024). Luxury beauty products purchase behaviour of affluent consumers: the role of brand consciousness and brand distinctiveness in Zimbabwe the role of brand consciousness and brand distinctiveness. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2338304
Jayani, D. H. (2021). Ekonomi Digital Indonesia Tertinggi di Asia Tenggara. Databoks. https://databoks.katadata.co.id/ekonomi-makro/statistik/108be9dd3c0c3ea/ekonomi-digital-indonesia-tertinggi-di-asia-tenggara
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