Main Article Content
Abstract
Purpose: This study aims to assess the influence of workload, personality, and incentives on employee performance at the Jayapura City Regional Revenue Agency (Bapenda). The hypothesis is that these factors collectively significantly impact employee performance.
Research Design and Methodology: The research employs a quantitative approach with a descriptive design. Data were collected through questionnaires distributed to 68 employees, selected using stratified random samples from a population of 136. The study variables include employee performance as the dependent variable and workload, personality, and incentives as the independent variables. Data analysis was conducted using multiple linear regression with SPSS version 22, including validity, reliability, and classical assumption tests to ensure the regression model's robustness.
Findings and Discussion: The results indicate that the workload has a positive but insignificant effect on employee performance, while personality and incentives have a positive and significant impact. The regression model explains 68.4% of the variance in employee performance through these three independent variables.
Implications: These findings suggest practical implications for Bapenda’s management in designing more effective human resource strategies by holistically considering workload, personality, and incentives. Future research should expand the scope to other government agencies and incorporate qualitative methods for deeper insights.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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References
Abdullah, I., Omar, R., & Rashid, Y. (2013). Effect of Personality on Organizational Commitment and Employees’ Perf ormance: Empirical Evidence from Banking Sector of Pakistan. Middle-East Journal of Scientific Research, 18(6), 759–766.
Abdullah, I., Rashid, Y., & Omar, R. (2013). Efect of Personality on Job Performance of Employees: Empirical Eviden ce from Banking Sector of Pakistan. Middle-East Journal of Scientific Research, 17(12), 1735–1741.
Alamsyah, S. M. N., Adinata, U. W. S., & Pasundan, S. T. I. E. (2023). The Effect of Work Motivation and Discipline on Employee Performance ( Study at a Government Agency in West Java Province). Jurnal Computech & Bisnis (e-Journal), 17(1).
Andryan, D., & Sopiah. (2023). The Effect Of Personality To Job Performance: Systematic Literature Review. International Journal of Management Studies and Social Science Researc H, 04(06), 128–141. https://doi.org/10.56293/ijmsssr.2022.4533
Anggraini, N. (2024). The influence of work environment and work motivation on employee perf ormance. Journal of Economics and Business Letters, 4(1), 11–22. https://doi.org/10.55942/jebl.v4i1.273
Anggraini, R. T., & Santhoso, F. H. (2017). Hubungan antara gaya hidup hedonis dengan perilaku konsumtif pada remaja. Gadjah Mada Journal of Psychology (GamaJoP), 3(3), 131–140.
Awadh, A. M. (2012). The Impact of Personality Traits and Employee Work-Related Attitudes o n Employee Performance with the Moderating Effect of Organizational Cu lture : The Case of Saudi Arabia. Sian Journal of Business and Management Sciences, 1(10), 108–127.
Bagus Danendra, A. A. N., & Ganesha Rahyuda, A. (2019). The Effect of Work Loads on Employee Performance With Job Satisfaction As A Mediation Variable. Journal of Business Management and Economic Research, 3(8), 40–49. https://doi.org/10.29226/tr1001.2019.147
Cahyaningsih, F., & Dyahjatmayanti, D. (2023). The Effect of Workload and Work Environment on Employee Performance at PT. Merpati Angkasa Abadi Sultan Muhammad Kaharuddin Airport Sumbawa. AURELIA: Jurnal Penelitian Dan Pengabdian Masyarakat Indonesia, 2(2), 1474–1482. https://doi.org/10.57235/aurelia.v2i2.712
Claudia, M., & Al Amin, A. R. (2024). The Influence of Workload on the Performance of Banjarmasin City Land Office Employees Through Motivational Mediation. Open Access Indonesia Journal of Social Sciences, 7(4), 1581–1590. https://doi.org/10.37275/oaijss.v7i4.245
Daniel, D. C. O. (2019). Effects of Incentives on Employees Productivity. International Journal of Business Marketing and Management (IJBMM), 4(1), 41–48.
Delima, V. J. (2019). Impact of Personality Traits on Employees’ Job Performance in Battical oa Teaching Hospital. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.4182213
Dongoran, F., & Syah, D. (2020). Influence of Leadership, Work Motivation and Compensation on Employee Performance. International Journal of Economic, Technology and Social Sciences (Injects), 1(2), 11–17.
Fatah, A., & Suhandini, Y. (2019). The Effect Of Employee Incentives And Rewards On Employee Performance. Jurnal Apresiasi Ekonomi, 7(1), 46–55. https://doi.org/10.31846/jae.v7i1.136
Fauziyyah, A. A., & Alimuddin, A. (2023). The Effect of Providing Incentives, Task Complexity, and Internal Con trol on Employee Performance. Hasanuddin Economics and Business Review, 7(1), 1. https://doi.org/10.26487/hebr.v7i1.5107
Firmana, A. A. (2018). Analisis Dampak Karakteristik Kepribadian Dan Gaya Kepemimpinan Otokratis Terhadap Kinerja Karyawan Pada Atteenahijab Jombang. Manajemen Bisnis, 8(1). https://doi.org/10.22219/jmb.v8i1.7047
Giyanto, G., Rasaili, W., Fitriyah, N. S., Aini, D. N., Hasanah, U., & Susanto, H. (2022). The Effect of Employee Motivation on Organizational Performance At the Regional Development Planning Agency (Bappeda) Banyuwangi and Jember Regency. Empiricism Journal, 3(2), 238–245. https://doi.org/10.36312/ej.v3i2.994
Hasibuan, M. S. (2012). Manajemen Sumber Daya Manusia. PT Bumi Aksara.
Herawati, H., Setyadi, D., Michael, M., & Hidayati, T. (2023). The Effect of Workload, Supervisor, and Coworker Supports on Job Perfo rmance through Job Satisfaction. International Journal of Finance, Economics and Business, 2(1), 13–33. https://doi.org/10.56225/ijfeb.v2i1.168
Ibrahim, & Rahmat, M. A. (2021). Pengaruh Motivasi dan Kemampuan Kerja Terhadap Kinerja Pegawai Pada Dinas Pariwisata Kabupaten Sigi. Jurnal Aplikasi Manajemen Dan Inovasi Bisnis, 3(2), 2621–3220. https://doi.org/10.47201/jmn
Ihemereze, K. C., Eyo-Udo, N. L., Egbokhaebho, B. A., Daraojimba, C., Ikwue, U., & Nwankwo, E. E. (2023). Impact Of Monetary Incentives On Employee Performance In The Nigerian Automotive Sector: A Case Study. International Journal of Advanced Economics, 5(7), 162–186. https://doi.org/10.51594/ijae.v5i7.548
Jegatheeswari, P., & Anandi, D. (2023). A Study on the Effect of Incentives on Employees Performance. SJCC Management Research Review. https://doi.org/10.35737/sjccmrr/v13/i1/2023/188
Kasuma, A. B. H. (2024). The Influence of the Big Five-Factor Personality Dimension on Employe e Performance. International Journal of Applied and Advanced Multidisciplinary Resear Ch, 2(2), 103–112. https://doi.org/10.59890/ijaamr.v2i2.1364
Komsatun, K., Nasution, S., & Nurzam, N. (2021). The Effect of Workload and Work Environment on Employee Performance at the Regional Secretariat of Seluma Regency. Journal of Indonesian Management, 1(4). https://doi.org/10.53697/jim.v1i4.333
Kusmayasari, D., Hadi, A., & Fauziyah, N. (2023). PENGARUH MOTIVASI, DISIPLIN KERJA DAN GAYA KEPEMIMPINAN TERHADAP KINE RJA KARYAWAN PT. SURYA EKASARI UTAMA. J-MACC : Journal of Management and Accounting, 6(1), 96–107. https://doi.org/10.52166/j-macc.v6i1.4156
Lidya Lolowang, N., Afnan Troena, E., Djazuli, A., & Aisjah, S. (2019). The effect of leadership and organizational culture on employee perfor mance that is educated by motivation (study on the implementation empo werment programs in Jayapura city). Problems and Perspectives in Management, 17(1), 268–277. https://doi.org/10.21511/ppm.17(1).2019.23
Maini, Y.-, & Tanno, A. (2021). Pengaruh Beban Kerja, Teamwork Dan Kepemimpinan Terhadap Kepuasan Kerja Dan Kinerja Pegawai (Studi Kasus Pada Bappeda Kota Payakumbuh). Jurnal BONANZA: Manajemen Dan Bisnis, 2(1), 31–50. https://doi.org/10.47896/mb.v2i1.360
Mangkunegara, A. P. (2013). Manajemen Sumber Daya Manusia Perusahaan. PT. Remaja Rosdakarya.
Masruroh, M., & Charles, C. (2023). How Workload, Compensation and Work Stress Influence on the Performanc e of PT Airo Maha Kerinci’s Employees. Jurnal Ilmu Manajemen & Ekonomika, 13(1), 7. https://doi.org/10.35384/jime.v13i1.358
Mehmood, M. S. (2016). Personality Traits Nexus Employee’s Performance An Application of Big Five Personality Dimensions Model. Journal of Social Sciences–Special Issue: AIC, 101–119.
Mulyono, K. B. (2021). Investigasi Model Penentu Kinerja Publikasi Penelitian Dosen Ekonomi Di Kota Semarang. Equilibria Pendidikan: Jurnal Ilmiah Pendidikan Ekonomi, 6(2), 24–38. https://doi.org/10.26877/ep.v6i2.10351
Munandar. (2013). Budgeting: Perencanaan Kerja, Pengkoordinasian Kerja, Pengawasan Kerja. BPFE – YOGYAKARTA.
Nisa, C., Lumbanraja, P., & Harahap, R. H. (2022). Effect of Incentives and Job Satisfaction on Performance Employees Thr ough The Spirit of Work at Badan Lingkungan Hidup Sumatera Utara. International Journal Of Humanities Education and Social Sciences (IJH ESS), 2(3). https://doi.org/10.55227/ijhess.v2i3.315
Norbaiti, N., Hamdilah, H., Husein, N. M., & Arifin, Z. (2022). The Effect of Wages and Incentives on Employee Performance Improvement. International Journal of Multi Discipline Science (IJ-MDS), 5(2), 89. https://doi.org/10.26737/ij-mds.v5i2.3480
Parashakti, R. D., & Lukertina, L. (2020). Is Employee’s Performance Influenced by Incentives and Work Motivation ? 4th International Conference on Management, Economics and Business (ICMEB 2019), 37–39. https://doi.org/10.2991/aebmr.k.200205.008
Parulian, S., & Sutawijaya, A. H. (2020). Effect Of Work Environment And Motivation On Workload And Its Implicat Ions On Employee Performance Pt. Pln (Persero) Up3 Kebon Jeruk. Dinasti International Journal of Digital Business Management, 1(2), 165–179. https://doi.org/10.31933/dijdbm.v1i2.134
Pouliakas, K., & Theodossiou, I. (2009). Confronting Objections To Performance Pay: The Impact Of Individual An D Gain‐Sharing Incentives On Job Satisfaction. Scottish Journal of Political Economy, 56(5), 662–684. https://doi.org/10.1111/j.1467-9485.2009.00502.x
Prasetyani, W. M., Rustono, R.-, & Suwardi, S.-. (2022). The Influence of Workload and Work Stress on Employee Performance at P T Pos Indonesia (Persero) Kantor Sentral Pengolahan Pos Semarang. JOBS (Jurnal Of Business Studies), 7(2), 199. https://doi.org/10.32497/jobs.v7i2.3688
Pratiwi, W. K., & Nugrohoseno, D. (2014). Pengaruh kepribadian terhadap kerjasama tim dan dampaknya terhadap kinerja karyawan. BISMA (Bisnis Dan Manajemen), 7(1), 63–72. https://doi.org/10.26740/bisma.v7n1.p63-72
Prawitasari, A., & Herfianti, M. (2020). pengaruh workload terhadap kinerja dengan dimediasi stres karyawan ojk regional bengkulu. Creative Research Management Journal, 3(2), 1. https://doi.org/10.32663/crmj.v3i2.1384
Putra, A. S. (2012). Analisis Pengaruh Beban Kerja Terhadap Kinerja Karyawan Divisi Marketing dan Kredit PT. WOM Finance Cabang Depok. Institut Pertanian, Bogor.
Qomariah, N., & G, N. N. P. M. (2022). The Influence of Leadership Style, Work Incentives and Work Motivation on the Employees Performance of Regional Revenue Agency. Journal of Economics, Finance and Management Studies. https://doi.org/10.47191/jefms/v5-i7-12
Rahmadi, D. F., & Partiwi, S. G. (2021). The Effect of Financial Incentives, Organizational Commitment, and Job Satisfaction on Employee Performance. IPTEK Journal of Proceedings Series, 0(3), 153. https://doi.org/10.12962/j23546026.y2020i3.11195
Reny, T. T., Collingwood, L., & Valenzuela, A. A. (2019). Vote switching in the 2016 election: How racial and immigration attitudes, not economics, explain shifts in white voting. Public Opinion Quarterly, 83(1), 91–113. https://doi.org/10.1093/poq/nfz011
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