Main Article Content
Abstract
Purpose: This study aims to analyze the effect of Digital Transformation on Strategic Decision-Making and examine the mediating role of Management Accounting Systems in expedition service companies in Jayapura City. The study is grounded in Contingency Theory, Information Processing Theory, and Strategic Management Accounting Theory.
Research Method: A quantitative approach with an associative design was employed. The population comprised 120 employees from 36 expedition companies in Jayapura City, of whom 107 were selected through purposive sampling. Data were collected using Likert-scale questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4.
Results and Discussion: The findings reveal that Digital Transformation has a positive and significant influence on Strategic Decision-Making and Management Accounting Systems. Management Accounting Systems also positively affect Strategic Decision-Making and partially mediate the relationship between Digital Transformation and Strategic Decision-Making. These results indicate that the strategic benefits of digital transformation depend on the effectiveness of managerial information systems.
Implications: Expedition companies should integrate digital transformation initiatives with Management Accounting Systems to enhance information quality and strategic responsiveness. Future studies may incorporate organizational and technological factors as additional mediators or moderators.
Originality: This study highlights the mediating role of Management Accounting Systems in explaining how Digital Transformation enhances Strategic Decision-Making within expedition companies operating in Eastern Indonesia.
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References
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- Argento, D., Dobija, D., Grossi, G., Marrone, M., & Mora, L. (2025). The unaccounted effects of digital transformation: implications for accounting, auditing and accountability research. Accounting, Auditing and Accountability Journal, 38(3), 765–796. https://doi.org/10.1108/AAAJ-01-2025-7670
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- Calderon-Monge, E., & Ribeiro-Soriano, D. (2024). The role of digitalization in business and management: a systematic literature review. Review of Managerial Science, 18(2), 449–491. https://doi.org/10.1007/s11846-023-00647-8
- Chenhall, R. H. (2003). Management control systems design within its organizational context: findings from contingency-based research and directions for the future. Accounting, Organizations and Society, 28(2–3), 127–168. https://doi.org/10.1016/S0361-3682(01)00027-7
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- Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39. https://doi.org/10.2307/3151312
- Galbraith, J. R. (1973). Designing Complex Organizations. Addison-Wesley Publishing Company. https://books.google.com/books?id=219HAAAAMAAJ
- Gordon, L. A., & Miller, D. (1976). A contingency framework for the design of accounting information systems. Accounting, Organizations and Society, 1(1), 59–69. https://doi.org/10.1016/0361-3682(76)90007-6
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- Imran, F., Shahzad, K., Butt, A., & Kantola, J. (2021). Digital Transformation of Industrial Organizations: Toward an Integrated Framework. Journal of Change Management, 21(4), 451–479. https://doi.org/10.1080/14697017.2021.1929406
- Likert, R. (1932). A technique for the measurement of attitudes (Archives of Psychology, Ed.). Archives of Psychology. https://doi.org/legacy.voteview.com/pdf/Likert_1932.pdf
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- Oleiwi, R. (2023). The Extent To Which Textbooks Fulfill The Requirements of Digital Transformation In Accounting and Auditing. International Journal of Professional Business Review, 8(5). https://doi.org/10.26668/businessreview/2023.v8i5.1509
- Otley, D. T. (1980). The contingency theory of management accounting: Achievement and prognosis. Accounting, Organizations and Society, 5(4), 413–428. https://doi.org/10.1016/0361-3682(80)90040-9
- Qvarfordt, M., Lagrosen, S., & Nilsson, L. (2024). Medical secretaries’ fears and opportunities in an increasingly digitalised workplace environment. Journal of Health Organization and Management, 38(9), 175–194. https://doi.org/10.1108/JHOM-04-2023-0127
- Shapovalova, A., Kuzmenko, O., Polishchuk, O., Larikova, T., & Myronchuk, Z. (2023). Modernization of The National Accounting And Auditing System Using Digital Transformation Tools. Financial and Credit Activity: Problems of Theory and Practice, 4(51), 33–52. https://doi.org/10.55643/fcaptp.4.51.2023.4102
- Susilawati, C. D. K., Tin, S., Setiana, S., & En, T. K. (2025). Management accounting information systems quality’s impact on banking’s excellent corporate governance and banking performance in Indonesia. International Journal of Management and Sustainability, 14(1), 15–29. https://doi.org/10.18488/11.v14i1.3998
- Tushman, M. L., & Nadler, D. A. (1978). Information Processing as an Integrating Concept in Organizational Design. The Academy of Management Review, 3(3), 613. https://doi.org/10.2307/257550
- Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
- Wang, L., Zhang, C., Liu, L., Wang, S., & Zhang, X. (2025). Research on corporate management accounting from the perspective of HeXie Management Theory. Cogent Business and Management, 12(1). https://doi.org/10.1080/23311975.2025.2454981
References
Ali, N., & Shabn, O. S. (2024). Customer lifetime value (CLV) insights for strategic marketing success and its impact on organizational financial performance. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2361321
Argento, D., Dobija, D., Grossi, G., Marrone, M., & Mora, L. (2025). The unaccounted effects of digital transformation: implications for accounting, auditing and accountability research. Accounting, Auditing and Accountability Journal, 38(3), 765–796. https://doi.org/10.1108/AAAJ-01-2025-7670
Badroos, Y. M. L. (2024). A proposed hierarchical framework for Prioritizing Industry 4.0 technologies to improve environmental performance of manufacturing companies and environmental SDGs. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2422561
Bougie, R., & Sekaran, U. (2016). Research methods for business: A skill-building approach (Salemba Empat, Ed.; 4th ed., Vol. 4). Salemba Empat. https://books.google.co.id/books?id=a_Kr0QEACAAJ&printsec=frontcover&hl=id&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false
Cadez, S., & Guilding, C. (2007). Benchmarking the incidence of strategic management accounting in Slovenia. Journal of Accounting & Organizational Change, 3(2), 126–146. https://doi.org/10.1108/18325910710756140
Calderon-Monge, E., & Ribeiro-Soriano, D. (2024). The role of digitalization in business and management: a systematic literature review. Review of Managerial Science, 18(2), 449–491. https://doi.org/10.1007/s11846-023-00647-8
Chenhall, R. H. (2003). Management control systems design within its organizational context: findings from contingency-based research and directions for the future. Accounting, Organizations and Society, 28(2–3), 127–168. https://doi.org/10.1016/S0361-3682(01)00027-7
Chin, W. W. (1998). The partial least squares approach for structural equation modeling. In G. A. Marcoulides (Ed.), Modern methods for business research. Lawrence Erlbaum Associates Publishers, 295–336. https://doi.org/psycnet.apa.org/record/1998-07269-010
De Aquino, A. C. B., Lino, A. F., & de Azevedo, R. R. (2022). The embeddedness of digital infrastructures for data collection by the Courts of Accounts. Revista Contabilidade e Financas, 33(88), 46–62. https://doi.org/10.1590/1808-057x202111600
Firman, D. (2024). Balance: Jurnal Akuntansi dan Manajemen Sistem Akuntansi Manajemen dan Pengambilan Keputusan UMKM: Review Literatur terhadap Efektivitas dan Kesiapan Digital. In Balance: Jurnal Akuntansi dan Manajemen (Vol. 3, Number 3). https://doi.org/10.59086/jam.v3i3.769
Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39. https://doi.org/10.2307/3151312
Galbraith, J. R. (1973). Designing Complex Organizations. Addison-Wesley Publishing Company. https://books.google.com/books?id=219HAAAAMAAJ
Gordon, L. A., & Miller, D. (1976). A contingency framework for the design of accounting information systems. Accounting, Organizations and Society, 1(1), 59–69. https://doi.org/10.1016/0361-3682(76)90007-6
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R. Springer International Publishing. https://doi.org/10.1007/978-3-030-80519-7
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Imran, F., Shahzad, K., Butt, A., & Kantola, J. (2021). Digital Transformation of Industrial Organizations: Toward an Integrated Framework. Journal of Change Management, 21(4), 451–479. https://doi.org/10.1080/14697017.2021.1929406
Likert, R. (1932). A technique for the measurement of attitudes (Archives of Psychology, Ed.). Archives of Psychology. https://doi.org/legacy.voteview.com/pdf/Likert_1932.pdf
Marchuk, U., Gutsalenko, L., Rybalchenko, S., & Zabolotnyy, S. (2025). “Accounting and control in the system of marketing and logistics support for Ukrainian wineries.” Accounting and Financial Control, 6(1), 24–37. https://doi.org/10.21511/afc.06(1).2025.03
Matskiv, H., Smirnova, I., Malikova, A., Puhachenko, O., & Dubinina, M. (2023). The Application of Blockchain Technology In Accounting And Auditing: Experience of Ukraine and Kazakhstan. Financial and Credit Activity: Problems of Theory and Practice, 1(48), 180–192. https://doi.org/10.55643/fcaptp.1.48.2023.3955
Oleiwi, R. (2023). The Extent To Which Textbooks Fulfill The Requirements of Digital Transformation In Accounting and Auditing. International Journal of Professional Business Review, 8(5). https://doi.org/10.26668/businessreview/2023.v8i5.1509
Otley, D. T. (1980). The contingency theory of management accounting: Achievement and prognosis. Accounting, Organizations and Society, 5(4), 413–428. https://doi.org/10.1016/0361-3682(80)90040-9
Qvarfordt, M., Lagrosen, S., & Nilsson, L. (2024). Medical secretaries’ fears and opportunities in an increasingly digitalised workplace environment. Journal of Health Organization and Management, 38(9), 175–194. https://doi.org/10.1108/JHOM-04-2023-0127
Shapovalova, A., Kuzmenko, O., Polishchuk, O., Larikova, T., & Myronchuk, Z. (2023). Modernization of The National Accounting And Auditing System Using Digital Transformation Tools. Financial and Credit Activity: Problems of Theory and Practice, 4(51), 33–52. https://doi.org/10.55643/fcaptp.4.51.2023.4102
Susilawati, C. D. K., Tin, S., Setiana, S., & En, T. K. (2025). Management accounting information systems quality’s impact on banking’s excellent corporate governance and banking performance in Indonesia. International Journal of Management and Sustainability, 14(1), 15–29. https://doi.org/10.18488/11.v14i1.3998
Tushman, M. L., & Nadler, D. A. (1978). Information Processing as an Integrating Concept in Organizational Design. The Academy of Management Review, 3(3), 613. https://doi.org/10.2307/257550
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
Wang, L., Zhang, C., Liu, L., Wang, S., & Zhang, X. (2025). Research on corporate management accounting from the perspective of HeXie Management Theory. Cogent Business and Management, 12(1). https://doi.org/10.1080/23311975.2025.2454981