Main Article Content
Abstract
Purpose: This study aims to analyze the effect of work-life balance on the performance of career women and assess the role of family support as a mediating variable. This study seeks to provide empirical insight into how family and life role management affect the professional performance of women working in a police environment.
Research Method: This study employs a quantitative approach, with primary data collected via questionnaires. The research sample comprised 25 female police officers and civil servants, selected using a total sampling technique. Data analysis was performed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the direct and mediating effects of family support.
Results and Discussion: The study indicates that work-life balance has a positive and significant effect on the performance of career women. In addition, family support has been proven to mediate this relationship, so that work-life balance supported by the family environment can strengthen the performance of female police officers in carrying out their official duties.
Implications: This study contributes to the development of human resource management policies in police institutions, particularly regarding programs that support members' welfare and strengthen families' roles in supporting the performance of female personnel.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
- Akanji, B., Mordi, C., & Ajonbadi, H. A. (2020). The experiences of work-life balance, stress, and coping lifestyles of female professionals: insights from a developing country. Employee Relations, 42(4), 999–1015. https://doi.org/10.1108/ER-01-2019-0089
- Akbar, A. F., & Amalia, I. (2023). Exploring the impact of flexible work arrangements, social support, gender, and job category on the work-life balance of Generation Z workers. Insight: Jurnal Ilmiah Psikologi, 25(2 SE-Articles), 159–173. https://doi.org/10.26486/psikologi.v25i2.3315
- Amin, G. (2021). Women at Work: How an Organization Manages Career Women's Performance in Manufacturing in Jababeka–Bekasi. Jurnal Manajemen. https://doi.org/10.25170/jm.v17i1.850
- Begum, V., Anwer Arshi, T., Said Arman, A., Saleem Butt, A., & Latheef, S. (2024). A study on work-family life imbalance among women administrators in UAE higher education institutions. Heliyon, 10(6), e28286. https://doi.org/10.1016/j.heliyon.2024.e28286
- Best, S., & Chinta, R. (2021). Work–life balance and life satisfaction among the self-employed. Journal of Small Business and Enterprise Development, 28(7), 995–1011. https://doi.org/10.1108/JSBED-06-2019-0186
- Bonesso, S., & Cortellazzo, L. (2024). A journey into women’s managerial career development through the social cognitive career lens. European Management Journal. https://doi.org/https://doi.org/10.1016/j.emj.2024.10.006
- Budaya, A. A. (2018). Pengaruh work-life balance terhadap work stress pada anggota polisi di Polres Kediri. Universitas Islam Negeri Maulana Malik Ibrahim. http://etheses.uin-malang.ac.id/id/eprint/13493
- Christin, L., Destiana, N. S., Sari, D. P., & Anggiani, S. (2022). Pengaruh keseimbangan kehidupan kerja terhadap kinerja wanita karir yang dimediasi kelelahan kerja dan dimoderasi dukungan organisasi dan dukungan keluarga. Business Management Journal, 18(1), 75–84. https://doi.org/10.30813/bmj.v18i1.3074
- Das, S., & Jha, S. (2023). Women’s career advancement: review of literature and future research agenda. International Journal of Ethics and Systems, 40(2), 232–255. https://doi.org/10.1108/IJOES-12-2022-0313
- Desideria, D., Prihanto, P. H., & Hardiani, H. (2019). Analisis pengaruh pertumbuhan ekonomi, investasi, belanja daerah, inflasi dan upah terhadap kesempatan kerja di Provinsi Jambi. E-Jurnal Ekonomi Sumberdaya Dan Lingkungan, 8(2), 121–135. https://doi.org/10.22437/jels.v8i2.11988
- Dewi, N. M. R. K., Komalasari, Y., Joko Adinegara, I. G. N., & Purnama Trimurti, C. (2024). The Influence Of Role Conflict, Social Support, and Work-Life Balance On Psychological Well-being And Women’s Career Development At Hope Christian Education Foundation. The Es Economics and Entrepreneurship, 3(01 SE-Articles), 44–59. https://doi.org/10.58812/esee.v3i01.310
- Fayaz, I., & Gulzar, F. (2025). Thrive, don’t survive: building work-life balance with family support, grit and self-efficacy. IIMT Journal of Management, 2(1), 114–138. https://doi.org/10.1108/iimtjm-05-2024-0057
- Gunadi, M. J. (2022). Pengaruh Pertumbuhan Ekonomi dan Investasi terhadap Kesempatan Kerja. UIN Ar-Raniry.
- Guo, Y., Wang, S., Rofcanin, Y., & Heras, M. Las. (2024). A meta-analytic review of family supportive supervisor behaviors (FSSBs): Work-family related antecedents, outcomes, and a theory-driven comparison of two mediating mechanisms. Journal of Vocational Behavior, 151, 103988. https://doi.org/https://doi.org/10.1016/j.jvb.2024.103988
- Hartanto, O. (2024). Exploring Comprehensive Approaches to Employee Health and Happiness. Advances in Human Resource Management Research, 2(1 SE-Articles), 50–62. https://doi.org/10.60079/ahrmr.v2i1.246
- Heras, M. L., Rofcanin, Y., Escribano, P. I., Kim, S., & Mayer, M. C. J. (2021). Family‐supportive organisational culture, work–family balance satisfaction and government effectiveness: Evidence from four countries. Human Resource Management Journal, 31(2), 454–475. https://doi.org/10.1111/1748-8583.12317
- Husnah, A., Imaduddin, I., Arif, M., Hamzah, M. F., & Taufan, R. R. (2021). Pengaruh Kesehatan dan Keselamatan Kerja Terhadap Kinerja Karyawan Pada PT. Adi Rahmat Mandiri. Center of Economic Students Journal, 4(2 SE-Articles), 88–97. https://doi.org/10.56750/csej.v4i2.413
- Isa, M., & Indrayati, N. (2023). The role of work–life balance as mediation of the effect of work–family conflict on employee performance. SA Journal of Human Resource Management, 21, 1910. https://doi.org/10.4102/sajhrm.v21i0.1910
- Koekemoer, E., Olckers, C., & Schaap, P. (2023). The subjective career success of women: The role of personal resources. Frontiers in Psychology, 14, 1121989. https://doi.org/10.3389/fpsyg.2023.1121989
- Maharani, R., & Haeba Ramli, A. (2024). The Roles of Family-Supportive Supervisor Behaviour, Work-Life Balance, Job Satisfaction, Motivation, and Job Performance Among Married Private Employees. Journal of HRM, 27(1). https://doi.org/10.46287/PKYK4429
- Marshall, A. (1890). Principles of Economics London: Macmillan. Originally Published In.
- Mayangsari, M. D., & Amalia, D. (2018). Keseimbangan kerja-kehidupan pada wanita karir. Jurnal Ecopsy, 5(1), 43–50. https://doi.org/10.20527/ecopsy.v5i1.4884
- Mirza, S., Butt, S., Raiz, M., & Ashraf, T. (2025). Is Anything Impossible? Building the Balance between Home and Work and Employee Performance: Mediating Effect of Family-Work Balance. Research Journal for Social Affairs, 3(2), 285–298. https://doi.org/10.71317/rjsa.003.02.0149
- Nurul Iriana, Rahmi Razak, & Wahida Amra. (2023). Pengaruh Motivasi Kerja dan Kompetensi Terhadap Kinerja Pegawai Pada Kantor Kecamatan Bantimurung Kabupaten Maros. Paradoks : Jurnal Ilmu Ekonomi, 6(1 SE-Articles), 1–12. https://jurnal.feb-umi.id/index.php/PARADOKS/article/view/572
- Opatrná, Z., & Prochazka, J. (2023). Work-life balance policies and organizational financial performance: a scoping review. Employee Relations: The International Journal, 45(7), 103–120. https://doi.org/10.1108/er-09-2022-0417
- Rahmayati, T. E. (2021). Keseimbangan kerja dan kehidupan (work life balanced) pada wanita bekerja. Juripol (Jurnal Institusi Politeknik Ganesha Medan), 4(2), 129–141. https://doi.org/10.33395/juripol.v4i2.11098
- Rasulong, I., & Syam, A. (2024). The Dynamics of Minimum Wages and Inflation: Implications for Employment Opportunities in the Manufacturing Sector. Income Journal Of Economics Development, 4(2), 104–113. https://doi.org/10.54065/ijed.4.2.2024.320
- Ravenswood, K. (2022). Greening work–life balance: Connecting work, caring and the environment. Industrial Relations Journal, 53(1), 3–18. https://doi.org/10.1111/irj.12351
- S.N., T. S. . G. (2021). Work-life balance -a systematic review. VILAKSHAN - XIMB Journal of Management, 20(2), 258–276. https://doi.org/10.1108/XJM-10-2020-0186
- Sari, R. E., & Nugroho, A. D. (2024). Psychological well-being and family supportive supervision behaviors with work-life balance in working women. Jurnal Psikologi Teori Dan Terapan, 15(01), 48–60. https://doi.org/10.26740/jptt.v15n01.p48-60
- Sarker, S., Ahuja, M., Sarker, S., & Bullock, K. M. (2021). Work–Life Balance: An Overview BT - Navigating Work and Life Boundaries: Insights for Distributed Knowledge Professionals (S. Sarker, M. Ahuja, S. Sarker, & K. M. Bullock (eds.); pp. 1–24). Springer International Publishing. https://doi.org/10.1007/978-3-030-72759-8_1
- Sembiring, A. A. R. B., Hardjo, S., & Lubis, R. (2024). Role Emotion Intelligence Towards Work-Life Balance with Support Family as Mediator Variables. Bulletin of Counseling and Psychotherapy, 6(1). https://doi.org/10.51214/00202406840000
- Setyorini, D. M., Shodiqoh, A., Naufalani, N. A., Saputra, D., Pribadi, H. C., & Qomariah, N. (2023). Relationship between family support and work family balance in career women. Journal of Economics, Finance and Management Studies, 6(2), 219–224. https://doi.org/10.47191/jefms/v6-i2-42
- Sulistiyanti, Any, N., Rizal, J. J., & Fitria, A. (2023). ANALYSIS OF CHANGES SENSITIVITY IN SECTORAL EMPLOYMENT OPPORTUNITIES TO ECONOMIC GROWTH AND MINIMUM WAGES. Russian Journal of Agricultural and Socio-Economic Sciences, 1184(7), 63–70. https://doi.org/10.18551/rjoas.2023-07.08
- Terpstra‐Tong, J. L. Y., Treviño, L. J., Yaman, A. C., Froese, F. J., Ralston, D. A., Bozionelos, N., Furrer, O., Tjemkes, B., León‐Darder, F., & Li, Y. (2025). Gender composition at work and women’s career satisfaction: An international study of 35 societies. Human Resource Management Journal, 35(2), 397–427. https://doi.org/10.1111/1748-8583.12570
- Wahyuni, N. (2024). Applying Occupational Psychology Principles to Enhance Organizational Effectiveness. Advances in Human Resource Management Research, 2(1 SE-Articles), 11–25. https://doi.org/10.60079/ahrmr.v2i1.208
- Wati, S., & Juanda, R. (2024). The Effect of Industrial Sector Growth Rate, Investment and Wages on Labor Absorption in Indonesia. Journal of Malikussaleh Public Economics, 7(2), 1–12. https://doi.org/10.29103/jmpe.v7i2.20096
- Wildan, W. (2018). Pengaruh Investasi, Laju Pertumbuhan Ekonomi, dan Upah Terhadap Penyerapan Tenaga Kerja. Efficient: Indonesian Journal of Development Economics, 1(3), 200–206. https://doi.org/10.15294/efficient.v1i3.27878
- Yusuf, R. M., & Hasnidar, H. (2020). Work-family conflict and career development on performance of married women employees: Case of Bank Employees, Indonesia. International Journal of Research in Business and Social Science (2147–4478), 9(1), 151–162. https://doi.org/10.20525/IJRBS.V9I1.601
- Zaitouni, M., Hewapathirana, G., Mostafa, M., Al Hajj, R., & ElMelegy, A. R. (2024). Work-life balance: A landscape mapping of two decades of scholarly research. Heliyon, 10(14), e34084. https://doi.org/10.1016/j.heliyon.2024.e34084
References
Akanji, B., Mordi, C., & Ajonbadi, H. A. (2020). The experiences of work-life balance, stress, and coping lifestyles of female professionals: insights from a developing country. Employee Relations, 42(4), 999–1015. https://doi.org/10.1108/ER-01-2019-0089
Akbar, A. F., & Amalia, I. (2023). Exploring the impact of flexible work arrangements, social support, gender, and job category on the work-life balance of Generation Z workers. Insight: Jurnal Ilmiah Psikologi, 25(2 SE-Articles), 159–173. https://doi.org/10.26486/psikologi.v25i2.3315
Amin, G. (2021). Women at Work: How an Organization Manages Career Women's Performance in Manufacturing in Jababeka–Bekasi. Jurnal Manajemen. https://doi.org/10.25170/jm.v17i1.850
Begum, V., Anwer Arshi, T., Said Arman, A., Saleem Butt, A., & Latheef, S. (2024). A study on work-family life imbalance among women administrators in UAE higher education institutions. Heliyon, 10(6), e28286. https://doi.org/10.1016/j.heliyon.2024.e28286
Best, S., & Chinta, R. (2021). Work–life balance and life satisfaction among the self-employed. Journal of Small Business and Enterprise Development, 28(7), 995–1011. https://doi.org/10.1108/JSBED-06-2019-0186
Bonesso, S., & Cortellazzo, L. (2024). A journey into women’s managerial career development through the social cognitive career lens. European Management Journal. https://doi.org/https://doi.org/10.1016/j.emj.2024.10.006
Budaya, A. A. (2018). Pengaruh work-life balance terhadap work stress pada anggota polisi di Polres Kediri. Universitas Islam Negeri Maulana Malik Ibrahim. http://etheses.uin-malang.ac.id/id/eprint/13493
Christin, L., Destiana, N. S., Sari, D. P., & Anggiani, S. (2022). Pengaruh keseimbangan kehidupan kerja terhadap kinerja wanita karir yang dimediasi kelelahan kerja dan dimoderasi dukungan organisasi dan dukungan keluarga. Business Management Journal, 18(1), 75–84. https://doi.org/10.30813/bmj.v18i1.3074
Das, S., & Jha, S. (2023). Women’s career advancement: review of literature and future research agenda. International Journal of Ethics and Systems, 40(2), 232–255. https://doi.org/10.1108/IJOES-12-2022-0313
Desideria, D., Prihanto, P. H., & Hardiani, H. (2019). Analisis pengaruh pertumbuhan ekonomi, investasi, belanja daerah, inflasi dan upah terhadap kesempatan kerja di Provinsi Jambi. E-Jurnal Ekonomi Sumberdaya Dan Lingkungan, 8(2), 121–135. https://doi.org/10.22437/jels.v8i2.11988
Dewi, N. M. R. K., Komalasari, Y., Joko Adinegara, I. G. N., & Purnama Trimurti, C. (2024). The Influence Of Role Conflict, Social Support, and Work-Life Balance On Psychological Well-being And Women’s Career Development At Hope Christian Education Foundation. The Es Economics and Entrepreneurship, 3(01 SE-Articles), 44–59. https://doi.org/10.58812/esee.v3i01.310
Fayaz, I., & Gulzar, F. (2025). Thrive, don’t survive: building work-life balance with family support, grit and self-efficacy. IIMT Journal of Management, 2(1), 114–138. https://doi.org/10.1108/iimtjm-05-2024-0057
Gunadi, M. J. (2022). Pengaruh Pertumbuhan Ekonomi dan Investasi terhadap Kesempatan Kerja. UIN Ar-Raniry.
Guo, Y., Wang, S., Rofcanin, Y., & Heras, M. Las. (2024). A meta-analytic review of family supportive supervisor behaviors (FSSBs): Work-family related antecedents, outcomes, and a theory-driven comparison of two mediating mechanisms. Journal of Vocational Behavior, 151, 103988. https://doi.org/https://doi.org/10.1016/j.jvb.2024.103988
Hartanto, O. (2024). Exploring Comprehensive Approaches to Employee Health and Happiness. Advances in Human Resource Management Research, 2(1 SE-Articles), 50–62. https://doi.org/10.60079/ahrmr.v2i1.246
Heras, M. L., Rofcanin, Y., Escribano, P. I., Kim, S., & Mayer, M. C. J. (2021). Family‐supportive organisational culture, work–family balance satisfaction and government effectiveness: Evidence from four countries. Human Resource Management Journal, 31(2), 454–475. https://doi.org/10.1111/1748-8583.12317
Husnah, A., Imaduddin, I., Arif, M., Hamzah, M. F., & Taufan, R. R. (2021). Pengaruh Kesehatan dan Keselamatan Kerja Terhadap Kinerja Karyawan Pada PT. Adi Rahmat Mandiri. Center of Economic Students Journal, 4(2 SE-Articles), 88–97. https://doi.org/10.56750/csej.v4i2.413
Isa, M., & Indrayati, N. (2023). The role of work–life balance as mediation of the effect of work–family conflict on employee performance. SA Journal of Human Resource Management, 21, 1910. https://doi.org/10.4102/sajhrm.v21i0.1910
Koekemoer, E., Olckers, C., & Schaap, P. (2023). The subjective career success of women: The role of personal resources. Frontiers in Psychology, 14, 1121989. https://doi.org/10.3389/fpsyg.2023.1121989
Maharani, R., & Haeba Ramli, A. (2024). The Roles of Family-Supportive Supervisor Behaviour, Work-Life Balance, Job Satisfaction, Motivation, and Job Performance Among Married Private Employees. Journal of HRM, 27(1). https://doi.org/10.46287/PKYK4429
Marshall, A. (1890). Principles of Economics London: Macmillan. Originally Published In.
Mayangsari, M. D., & Amalia, D. (2018). Keseimbangan kerja-kehidupan pada wanita karir. Jurnal Ecopsy, 5(1), 43–50. https://doi.org/10.20527/ecopsy.v5i1.4884
Mirza, S., Butt, S., Raiz, M., & Ashraf, T. (2025). Is Anything Impossible? Building the Balance between Home and Work and Employee Performance: Mediating Effect of Family-Work Balance. Research Journal for Social Affairs, 3(2), 285–298. https://doi.org/10.71317/rjsa.003.02.0149
Nurul Iriana, Rahmi Razak, & Wahida Amra. (2023). Pengaruh Motivasi Kerja dan Kompetensi Terhadap Kinerja Pegawai Pada Kantor Kecamatan Bantimurung Kabupaten Maros. Paradoks : Jurnal Ilmu Ekonomi, 6(1 SE-Articles), 1–12. https://jurnal.feb-umi.id/index.php/PARADOKS/article/view/572
Opatrná, Z., & Prochazka, J. (2023). Work-life balance policies and organizational financial performance: a scoping review. Employee Relations: The International Journal, 45(7), 103–120. https://doi.org/10.1108/er-09-2022-0417
Rahmayati, T. E. (2021). Keseimbangan kerja dan kehidupan (work life balanced) pada wanita bekerja. Juripol (Jurnal Institusi Politeknik Ganesha Medan), 4(2), 129–141. https://doi.org/10.33395/juripol.v4i2.11098
Rasulong, I., & Syam, A. (2024). The Dynamics of Minimum Wages and Inflation: Implications for Employment Opportunities in the Manufacturing Sector. Income Journal Of Economics Development, 4(2), 104–113. https://doi.org/10.54065/ijed.4.2.2024.320
Ravenswood, K. (2022). Greening work–life balance: Connecting work, caring and the environment. Industrial Relations Journal, 53(1), 3–18. https://doi.org/10.1111/irj.12351
S.N., T. S. . G. (2021). Work-life balance -a systematic review. VILAKSHAN - XIMB Journal of Management, 20(2), 258–276. https://doi.org/10.1108/XJM-10-2020-0186
Sari, R. E., & Nugroho, A. D. (2024). Psychological well-being and family supportive supervision behaviors with work-life balance in working women. Jurnal Psikologi Teori Dan Terapan, 15(01), 48–60. https://doi.org/10.26740/jptt.v15n01.p48-60
Sarker, S., Ahuja, M., Sarker, S., & Bullock, K. M. (2021). Work–Life Balance: An Overview BT - Navigating Work and Life Boundaries: Insights for Distributed Knowledge Professionals (S. Sarker, M. Ahuja, S. Sarker, & K. M. Bullock (eds.); pp. 1–24). Springer International Publishing. https://doi.org/10.1007/978-3-030-72759-8_1
Sembiring, A. A. R. B., Hardjo, S., & Lubis, R. (2024). Role Emotion Intelligence Towards Work-Life Balance with Support Family as Mediator Variables. Bulletin of Counseling and Psychotherapy, 6(1). https://doi.org/10.51214/00202406840000
Setyorini, D. M., Shodiqoh, A., Naufalani, N. A., Saputra, D., Pribadi, H. C., & Qomariah, N. (2023). Relationship between family support and work family balance in career women. Journal of Economics, Finance and Management Studies, 6(2), 219–224. https://doi.org/10.47191/jefms/v6-i2-42
Sulistiyanti, Any, N., Rizal, J. J., & Fitria, A. (2023). ANALYSIS OF CHANGES SENSITIVITY IN SECTORAL EMPLOYMENT OPPORTUNITIES TO ECONOMIC GROWTH AND MINIMUM WAGES. Russian Journal of Agricultural and Socio-Economic Sciences, 1184(7), 63–70. https://doi.org/10.18551/rjoas.2023-07.08
Terpstra‐Tong, J. L. Y., Treviño, L. J., Yaman, A. C., Froese, F. J., Ralston, D. A., Bozionelos, N., Furrer, O., Tjemkes, B., León‐Darder, F., & Li, Y. (2025). Gender composition at work and women’s career satisfaction: An international study of 35 societies. Human Resource Management Journal, 35(2), 397–427. https://doi.org/10.1111/1748-8583.12570
Wahyuni, N. (2024). Applying Occupational Psychology Principles to Enhance Organizational Effectiveness. Advances in Human Resource Management Research, 2(1 SE-Articles), 11–25. https://doi.org/10.60079/ahrmr.v2i1.208
Wati, S., & Juanda, R. (2024). The Effect of Industrial Sector Growth Rate, Investment and Wages on Labor Absorption in Indonesia. Journal of Malikussaleh Public Economics, 7(2), 1–12. https://doi.org/10.29103/jmpe.v7i2.20096
Wildan, W. (2018). Pengaruh Investasi, Laju Pertumbuhan Ekonomi, dan Upah Terhadap Penyerapan Tenaga Kerja. Efficient: Indonesian Journal of Development Economics, 1(3), 200–206. https://doi.org/10.15294/efficient.v1i3.27878
Yusuf, R. M., & Hasnidar, H. (2020). Work-family conflict and career development on performance of married women employees: Case of Bank Employees, Indonesia. International Journal of Research in Business and Social Science (2147–4478), 9(1), 151–162. https://doi.org/10.20525/IJRBS.V9I1.601
Zaitouni, M., Hewapathirana, G., Mostafa, M., Al Hajj, R., & ElMelegy, A. R. (2024). Work-life balance: A landscape mapping of two decades of scholarly research. Heliyon, 10(14), e34084. https://doi.org/10.1016/j.heliyon.2024.e34084