Main Article Content
Abstract
Purpose: This study aims to assess the influence of celebrity endorsement on the purchase intention of Implora beauty products and analyze the mediating role of consumer trust.
Research Design and Methodology: The research employs a quantitative explanatory design. Data were collected through questionnaires distributed to 109 respondents, students using Implora products at the Faculty of Economics and Business, Universitas Yapis Papua. The data analysis was performed using Structural Equation Modeling (SEM) with AMOS 24 software.
Findings and Discussion: The findings indicate that celebrity endorsement does not have a significant direct effect on purchase intention but has a substantial indirect impact through consumer trust. Consumer trust strongly mediates between celebrity endorsement and purchase intention, supported by the significant results of the Sobel test. These findings imply that marketing strategies involving celebrities should emphasize building consumer trust and focusing on product quality and brand image.
Implications: The study recommends further research on cultural contexts and different product types to gain deeper insights into celebrity endorsement, consumer trust, and purchase intention dynamics.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
- Adi, P. H. (2018). Antecedents of consumers' perception and its Influence on purchase intention of cosmetics products. EKUITAS (Jurnal Ekonomi Dan Keuangan), 19(4), 480–494. https://doi.org/10.24034/j25485024.y2015.v19.i4.74
- Alawadhi, R., & Örs, M. (2020). Effect of Celebrity Endorsement on Consumers' Purchase Intention in the Mediation Effect of Brand Image. Journal of Business Research - Turk, 12(1), 454–468. https://doi.org/10.20491/isarder.2020.855
- Chekima, F. Z., & Chekima, B. (2019). Celebrity Credibility Influences on Cosmetic Product Purchase Intention. In Exploring the Dynamics of Consumerism in Developing Nations (pp. 153–175). IGI Global. https://doi.org/10.4018/978-1-5225-7906-9.ch007
- Durianto, D., & C L. (2004). Analisi efektivitas iklan televisi softener soft & fresh di Jakarta dan sekitarnya dengan menggunakan consumen decision model. Jurnal Ekonomi Perusahaan, 11(1), 35–55.
- Ertugan, A., & Mupindu, P. (2019). Understanding the relationship between celebrity endorsement on social media and consumer purchasing intention. International Journal of Advanced and Applied Sciences, 6(5), 59–66. https://doi.org/10.21833/ijaas.2019.05.010
- Febrian, A., & Fadly, M. (2021). Brand trust as a celebrity endorser marketing moderator’s role. Jurnal Aplikasi Manajemen, 19(1), 207–216. https://doi.org/10.21776/ub.jam.2021.019.01.19
- Ferdinand, A. T. (2006). Metode Penelitian Manajemen: Pedoman Penelitian untuk Penulisan skripsi, Tesis, dan disertasi Ilmu Manajemen. Badan Penerbit Universitas Diponegoro.
- Firman, A., Ilyas, G. B., Reza, H. K., Lestari, S. D., & Putra, A. H. P. K. (2021). The Mediating Role of Customer Trust on the Relationships of Celebrity Endorsement and E-WOM to Instagram Purchase Intention. Jurnal Minds: Manajemen Ide Dan Inspirasi, 8(1), 107. https://doi.org/10.24252/minds.v8i1.20594
- Gupta, R., Kishore, N., & Verma, D. P. S. (2015). Impact of celebrity endorsements on consumers’ purchase intention. Australian Journal of Business and Management Research, 05(03), 1–15. https://doi.org/10.52283/nswrca.ajbmr.20150503a01
- Ha, N. T., Nguyen, T. L. H., Nguyen, T. P. L., & Nguye, T. Do. (2019). The effect of trust on consumers’ online purchase intention: An integration of TAM and TPB. Management Science Letters, 1451–1460. https://doi.org/10.5267/j.msl.2019.5.006
- Hari Adi, P. (2017). The Influence of Advertising Star Characteristic on Market Share: Beautiful and Famous Celebrity Endorses. EKUITAS (Jurnal Ekonomi Dan Keuangan), 19(4), 480. https://doi.org/10.24034/j25485024.y2015.v19.i4.2000
- Hong, I. B., & Cha, H. S. (2013). The mediating role of consumer trust in an online merchant in predicting purchase intention. International Journal of Information Management, 33(6), 927–939. https://doi.org/10.1016/j.ijinfomgt.2013.08.007
- Hong, I. B., & Cho, H. (2011). The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust. International Journal of Information Management, 31(5), 469–479. https://doi.org/10.1016/j.ijinfomgt.2011.02.001
- Ingavale, D. R. (2016). Celebrity Endorsement of Cosmetics: a Study of Consumers’ Perception a nd Buying Preferences. Indian Journal of Applied Research, 6(2), 213–215.
- Jaffari, S. I.-A., & Hunjra, A. I. (2017). Mediating Impact of Celebrity Endorsement in Relationship of Celebrity Characteristics and Consumers Purchase Intention.
- Jamil, R. A., & Hassan, S. R. ul. (2014). Influence of celebrity endorsement on consumer purchase intention for existing products: a comparative study. Journal of Management Info, 1(4), 1–8. https://doi.org/10.31580/jmi.v4i1.18
- Jia, L., Cegielski, C., & Zhang, Q. (2014). The Effect of Trust on Customers’ Online Repurchase Intention in Consumer-to-Consumer Electronic Commerce. Journal of Organizational and End User Computing, 26(3), 65–86. https://doi.org/10.4018/joeuc.2014070104
- Kamins, M. A. (1990). An Investigation into the “Match-up” Hypothesis in Celebrity Advertising: When Beauty May Be Only Skin Deep. Journal of Advertising, 19(1), 4–13. https://doi.org/10.1080/00913367.1990.10673175
- Khan, M. M. (2019). Celebrity Endorsement and Purchase Intention: The Role of Perceived Quality and Brand Loyalty. Market Forces, 14(2), 99–120.
- Khan, S., Rukhsar, A., & Shoaib, M. (2016). Influence of Celebrity Endorsement on Consumer Purchase Intention. IOSR Journal of Business and Management, 18(1), 6–9.
- Kotler, P. (2009). Manajemen Pemasaran (13th (ed.)). Erlangga.
- Ku, Y.-C., Kao, Y.-F., & Qin, M. (2019). The Effect of Internet Celebrity’s Endorsement on Consumer Purchase Intention. In HCI in Business, Government and Organizations. eCommerce and Consumer Behavior (pp. 274–287). Springer International Publishing. https://doi.org/10.1007/978-3-030-22335-9_18
- Laulita, N. B., & Clorina, J. (2023). K-Beauty Craze in Indonesia: A Study of Consumer Purchase Intentions. Jurnal Ilmiah Poli Bisnis, 15(2), 85–99. https://doi.org/10.30630/jipb.v15i2.1146
- Lestari, F. A. (2022). The Influence of Advertising Star Characteristics on Market Share: Beautiful and Famous Celebrity Endorser. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 2(3), 103–112. https://doi.org/10.37481/jmeb.v2i3.555
- Maharani, A. D. (2010). Analisis Pengaruh Kepercayaan dan Kepuasan Terhadap Loyalitas Nasabah Tabungan Bank Mega Syariah Cabang Semarang.
- Manzoor, U., Baig, S. A., Hashim, M., & Sami, A. (2020). Impact of Social Media Marketing on Consumers’ Purchase Intentions: The Mediating Role of Customer Trust. International Journal of Entrepreneurial Research, 3(2), 41–48. https://doi.org/10.31580/ijer.v3i2.1386
- Mohmed, S., Azizan, B., & Jali, M. Z. (2013). The Impact of Trust and Past Experience on Intention to Purchase in E-Commerce. International Journal of Engineering Research and Development, 7(10), 28–35.
- Mowen, C. J., & Minor, M. (2002). Perilaku Konsumen. Erlangga.
- Muda, M., Musa, R., Mohamed, R. N., & Hamzah, H. (2011). The influence of perceived celebrity endorser credibility on urban women’s responses to skincare product advertisements. IEEE Colloquium on Humanities, Science and Engineering. https://doi.org/10.1109/chuser.2011.6163807
- Osei-Frimpong, K., Donkor, G., & Owusu-Frimpong, N. (2019). The Impact of Celebrity Endorsement on Consumer Purchase Intention: An Emerging Market Perspective. Journal of Marketing Theory and Practice, 27(1), 103–121. https://doi.org/10.1080/10696679.2018.1534070
- Park, H. J., & Lin, L. M. (2020.). The effects of match-ups on consumer attitudes toward internet celebrities and their live streaming content in the context of product endorsement. Journal of Retailing and Consumer Services, 52, 101934. https://doi.org/10.1016/j.jretconser.2019.101934
- Pornpitakpan, C. (2004). The Effect of Celebrity Endorsers’ Perceived Credibility on Product Purchase Intention. Journal of International Consumer Marketing, 16(2), 55–74. https://doi.org/10.1300/j046v16n02_04
- Rantanen, J. (2017). Celebrity endorsement in social media marketing. Routledge.
- Schiffman, L., & Kanuk, L. (2014). Consumer behavior: Global edition. Pearson Education.
- Song, G. F., Chaipoopiratana, S., & Combs, H. (2008). A study of Chinese advertising practitioners’ perspectives on the selection of celebrity endorsers. Journal of Business and Behavioral Sciences, 19(1), 17–32.
- Sudradjat, R. H., & Wahid, N. A. (2020). Influence of Endorser Credibility on Consumers’ Attitude Toward Advertising and Soap Brand. First ASEAN Business, Environment, and Technology Symposium (ABEATS 2019). https://doi.org/10.2991/aebmr.k.200514.016
- Sunarto, R. S. (2009). Contractual Governance of Indonesia Railway System-Case Study: Customer Satisfaction in Jabodetabek Area Vs Värmlandstrafik AB.
- Suyono, A. G., Suyono, S. S., & P, S. (2012). Pertimbangan dalam Membeli Produk Barang Maupun Jasa. Intidayu Press.
- Tarigan, R. S., Tandung, J. C., Sutrisno, A. K., & Viriyani, V. (2023). The effect of celebrity endorsment on purcase intention. International Journal of Financial and Investment Studies (IJFIS), 4(1), 50–62. https://doi.org/10.9744/ijfis.4.1.50-62
- Terence, A. S., & Andrews, J. C. (2013). Advertising, promotion, and other aspects of integrated marketing communications. South-Western Cengage Learning.
- Then, L., & Agustin, I. N. (2024). The Mediating Role of Brand Trust on the Effect of Brand Ambassador to Purchase Decision. TIJAB (The International Journal of Applied Business), 8(1), 15–31. https://doi.org/10.20473/tijab.v8.i1.2024.48544
- Tzoumaka, E., Tsiotsou, R. H., & Siomkos, G. (2016). Delineating the role of endorsers’ perceived qualities and consumer characteristics on celebrity endorsement effectiveness. Journal of Marketing Communications, 22(3), 307–326. https://doi.org/10.1080/13527266.2014.894931
- Wang, S. W., & Scheinbaum, A. C. (2017). Enhancing Brand Credibility Via Celebrity Endorsement. Journal of Advertising Research, 58(1), 16–32. https://doi.org/10.2501/jar-2017-042
- Yamit, Z. (2001). Manajemen Kualitas Produk dan Jasa. Ekonisia.
- Zahaf, M., & Anderson, J. (2008). Causality effects between celebrity endorsement and the intentions to buy. Innovative Marketing, 4(4).
- Zaman, K., Nawaz Khan, S., Abbas, M., & AbdAlatti, A. (2024). Effect of social media influencers on brand preferences through trust: Moderating role of emotional attachment. Innovative Marketing, 20(2), 128–139. https://doi.org/10.21511/im.20(2).2024.11
- Zhao, J.-D., Huang, J.-S., & Su, S. (2019). The effects of trust on consumers’ continuous purchase intentions in C2C social commerce: A trust transfer perspective. Journal of Retailing and Consumer Services, 50, 42–49. https://doi.org/10.1016/j.jretconser.2019.04.014
- Zhu, D.-S., O’Neal, G. S., Lee, Z.-C., & Chen, Y.-H. (2009). The Effect of Trust and Perceived Risk on Consumers’ Online Purchase Intention. 2009 International Conference on Computational Science and Engineering. https://doi.org/10.1109/cse.2009.338
References
Adi, P. H. (2018). Antecedents of consumers' perception and its Influence on purchase intention of cosmetics products. EKUITAS (Jurnal Ekonomi Dan Keuangan), 19(4), 480–494. https://doi.org/10.24034/j25485024.y2015.v19.i4.74
Alawadhi, R., & Örs, M. (2020). Effect of Celebrity Endorsement on Consumers' Purchase Intention in the Mediation Effect of Brand Image. Journal of Business Research - Turk, 12(1), 454–468. https://doi.org/10.20491/isarder.2020.855
Chekima, F. Z., & Chekima, B. (2019). Celebrity Credibility Influences on Cosmetic Product Purchase Intention. In Exploring the Dynamics of Consumerism in Developing Nations (pp. 153–175). IGI Global. https://doi.org/10.4018/978-1-5225-7906-9.ch007
Durianto, D., & C L. (2004). Analisi efektivitas iklan televisi softener soft & fresh di Jakarta dan sekitarnya dengan menggunakan consumen decision model. Jurnal Ekonomi Perusahaan, 11(1), 35–55.
Ertugan, A., & Mupindu, P. (2019). Understanding the relationship between celebrity endorsement on social media and consumer purchasing intention. International Journal of Advanced and Applied Sciences, 6(5), 59–66. https://doi.org/10.21833/ijaas.2019.05.010
Febrian, A., & Fadly, M. (2021). Brand trust as a celebrity endorser marketing moderator’s role. Jurnal Aplikasi Manajemen, 19(1), 207–216. https://doi.org/10.21776/ub.jam.2021.019.01.19
Ferdinand, A. T. (2006). Metode Penelitian Manajemen: Pedoman Penelitian untuk Penulisan skripsi, Tesis, dan disertasi Ilmu Manajemen. Badan Penerbit Universitas Diponegoro.
Firman, A., Ilyas, G. B., Reza, H. K., Lestari, S. D., & Putra, A. H. P. K. (2021). The Mediating Role of Customer Trust on the Relationships of Celebrity Endorsement and E-WOM to Instagram Purchase Intention. Jurnal Minds: Manajemen Ide Dan Inspirasi, 8(1), 107. https://doi.org/10.24252/minds.v8i1.20594
Gupta, R., Kishore, N., & Verma, D. P. S. (2015). Impact of celebrity endorsements on consumers’ purchase intention. Australian Journal of Business and Management Research, 05(03), 1–15. https://doi.org/10.52283/nswrca.ajbmr.20150503a01
Ha, N. T., Nguyen, T. L. H., Nguyen, T. P. L., & Nguye, T. Do. (2019). The effect of trust on consumers’ online purchase intention: An integration of TAM and TPB. Management Science Letters, 1451–1460. https://doi.org/10.5267/j.msl.2019.5.006
Hari Adi, P. (2017). The Influence of Advertising Star Characteristic on Market Share: Beautiful and Famous Celebrity Endorses. EKUITAS (Jurnal Ekonomi Dan Keuangan), 19(4), 480. https://doi.org/10.24034/j25485024.y2015.v19.i4.2000
Hong, I. B., & Cha, H. S. (2013). The mediating role of consumer trust in an online merchant in predicting purchase intention. International Journal of Information Management, 33(6), 927–939. https://doi.org/10.1016/j.ijinfomgt.2013.08.007
Hong, I. B., & Cho, H. (2011). The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust. International Journal of Information Management, 31(5), 469–479. https://doi.org/10.1016/j.ijinfomgt.2011.02.001
Ingavale, D. R. (2016). Celebrity Endorsement of Cosmetics: a Study of Consumers’ Perception a nd Buying Preferences. Indian Journal of Applied Research, 6(2), 213–215.
Jaffari, S. I.-A., & Hunjra, A. I. (2017). Mediating Impact of Celebrity Endorsement in Relationship of Celebrity Characteristics and Consumers Purchase Intention.
Jamil, R. A., & Hassan, S. R. ul. (2014). Influence of celebrity endorsement on consumer purchase intention for existing products: a comparative study. Journal of Management Info, 1(4), 1–8. https://doi.org/10.31580/jmi.v4i1.18
Jia, L., Cegielski, C., & Zhang, Q. (2014). The Effect of Trust on Customers’ Online Repurchase Intention in Consumer-to-Consumer Electronic Commerce. Journal of Organizational and End User Computing, 26(3), 65–86. https://doi.org/10.4018/joeuc.2014070104
Kamins, M. A. (1990). An Investigation into the “Match-up” Hypothesis in Celebrity Advertising: When Beauty May Be Only Skin Deep. Journal of Advertising, 19(1), 4–13. https://doi.org/10.1080/00913367.1990.10673175
Khan, M. M. (2019). Celebrity Endorsement and Purchase Intention: The Role of Perceived Quality and Brand Loyalty. Market Forces, 14(2), 99–120.
Khan, S., Rukhsar, A., & Shoaib, M. (2016). Influence of Celebrity Endorsement on Consumer Purchase Intention. IOSR Journal of Business and Management, 18(1), 6–9.
Kotler, P. (2009). Manajemen Pemasaran (13th (ed.)). Erlangga.
Ku, Y.-C., Kao, Y.-F., & Qin, M. (2019). The Effect of Internet Celebrity’s Endorsement on Consumer Purchase Intention. In HCI in Business, Government and Organizations. eCommerce and Consumer Behavior (pp. 274–287). Springer International Publishing. https://doi.org/10.1007/978-3-030-22335-9_18
Laulita, N. B., & Clorina, J. (2023). K-Beauty Craze in Indonesia: A Study of Consumer Purchase Intentions. Jurnal Ilmiah Poli Bisnis, 15(2), 85–99. https://doi.org/10.30630/jipb.v15i2.1146
Lestari, F. A. (2022). The Influence of Advertising Star Characteristics on Market Share: Beautiful and Famous Celebrity Endorser. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 2(3), 103–112. https://doi.org/10.37481/jmeb.v2i3.555
Maharani, A. D. (2010). Analisis Pengaruh Kepercayaan dan Kepuasan Terhadap Loyalitas Nasabah Tabungan Bank Mega Syariah Cabang Semarang.
Manzoor, U., Baig, S. A., Hashim, M., & Sami, A. (2020). Impact of Social Media Marketing on Consumers’ Purchase Intentions: The Mediating Role of Customer Trust. International Journal of Entrepreneurial Research, 3(2), 41–48. https://doi.org/10.31580/ijer.v3i2.1386
Mohmed, S., Azizan, B., & Jali, M. Z. (2013). The Impact of Trust and Past Experience on Intention to Purchase in E-Commerce. International Journal of Engineering Research and Development, 7(10), 28–35.
Mowen, C. J., & Minor, M. (2002). Perilaku Konsumen. Erlangga.
Muda, M., Musa, R., Mohamed, R. N., & Hamzah, H. (2011). The influence of perceived celebrity endorser credibility on urban women’s responses to skincare product advertisements. IEEE Colloquium on Humanities, Science and Engineering. https://doi.org/10.1109/chuser.2011.6163807
Osei-Frimpong, K., Donkor, G., & Owusu-Frimpong, N. (2019). The Impact of Celebrity Endorsement on Consumer Purchase Intention: An Emerging Market Perspective. Journal of Marketing Theory and Practice, 27(1), 103–121. https://doi.org/10.1080/10696679.2018.1534070
Park, H. J., & Lin, L. M. (2020.). The effects of match-ups on consumer attitudes toward internet celebrities and their live streaming content in the context of product endorsement. Journal of Retailing and Consumer Services, 52, 101934. https://doi.org/10.1016/j.jretconser.2019.101934
Pornpitakpan, C. (2004). The Effect of Celebrity Endorsers’ Perceived Credibility on Product Purchase Intention. Journal of International Consumer Marketing, 16(2), 55–74. https://doi.org/10.1300/j046v16n02_04
Rantanen, J. (2017). Celebrity endorsement in social media marketing. Routledge.
Schiffman, L., & Kanuk, L. (2014). Consumer behavior: Global edition. Pearson Education.
Song, G. F., Chaipoopiratana, S., & Combs, H. (2008). A study of Chinese advertising practitioners’ perspectives on the selection of celebrity endorsers. Journal of Business and Behavioral Sciences, 19(1), 17–32.
Sudradjat, R. H., & Wahid, N. A. (2020). Influence of Endorser Credibility on Consumers’ Attitude Toward Advertising and Soap Brand. First ASEAN Business, Environment, and Technology Symposium (ABEATS 2019). https://doi.org/10.2991/aebmr.k.200514.016
Sunarto, R. S. (2009). Contractual Governance of Indonesia Railway System-Case Study: Customer Satisfaction in Jabodetabek Area Vs Värmlandstrafik AB.
Suyono, A. G., Suyono, S. S., & P, S. (2012). Pertimbangan dalam Membeli Produk Barang Maupun Jasa. Intidayu Press.
Tarigan, R. S., Tandung, J. C., Sutrisno, A. K., & Viriyani, V. (2023). The effect of celebrity endorsment on purcase intention. International Journal of Financial and Investment Studies (IJFIS), 4(1), 50–62. https://doi.org/10.9744/ijfis.4.1.50-62
Terence, A. S., & Andrews, J. C. (2013). Advertising, promotion, and other aspects of integrated marketing communications. South-Western Cengage Learning.
Then, L., & Agustin, I. N. (2024). The Mediating Role of Brand Trust on the Effect of Brand Ambassador to Purchase Decision. TIJAB (The International Journal of Applied Business), 8(1), 15–31. https://doi.org/10.20473/tijab.v8.i1.2024.48544
Tzoumaka, E., Tsiotsou, R. H., & Siomkos, G. (2016). Delineating the role of endorsers’ perceived qualities and consumer characteristics on celebrity endorsement effectiveness. Journal of Marketing Communications, 22(3), 307–326. https://doi.org/10.1080/13527266.2014.894931
Wang, S. W., & Scheinbaum, A. C. (2017). Enhancing Brand Credibility Via Celebrity Endorsement. Journal of Advertising Research, 58(1), 16–32. https://doi.org/10.2501/jar-2017-042
Yamit, Z. (2001). Manajemen Kualitas Produk dan Jasa. Ekonisia.
Zahaf, M., & Anderson, J. (2008). Causality effects between celebrity endorsement and the intentions to buy. Innovative Marketing, 4(4).
Zaman, K., Nawaz Khan, S., Abbas, M., & AbdAlatti, A. (2024). Effect of social media influencers on brand preferences through trust: Moderating role of emotional attachment. Innovative Marketing, 20(2), 128–139. https://doi.org/10.21511/im.20(2).2024.11
Zhao, J.-D., Huang, J.-S., & Su, S. (2019). The effects of trust on consumers’ continuous purchase intentions in C2C social commerce: A trust transfer perspective. Journal of Retailing and Consumer Services, 50, 42–49. https://doi.org/10.1016/j.jretconser.2019.04.014
Zhu, D.-S., O’Neal, G. S., Lee, Z.-C., & Chen, Y.-H. (2009). The Effect of Trust and Perceived Risk on Consumers’ Online Purchase Intention. 2009 International Conference on Computational Science and Engineering. https://doi.org/10.1109/cse.2009.338