Main Article Content
Abstract
Purpose: This study aims to explore the effect of price and product quality on the purchase decision of an automatic motorbike in the study area.
Research Design and Methodology: This study employs a quantitative approach, utilizing a survey method through a questionnaire. The study population consists of individuals who use automatic motorbikes in the Entrop area. The sample was collected using the judgment sampling method, with a minimum sample size of 97 respondents. The data were analysed using multiple linear regression to test the simultaneous effect of price and product quality variables on purchasing decisions.
Findings and Discussion: The results showed that simultaneously, the price and product quality variables had a significant effect on the decision to purchase an automatic motorbike. Consumers tend to consider a combination of reasonable price and good product quality in making purchasing decisions. This finding confirms that both variables play a significant role in influencing consumer purchasing behavior. This study also supports the consumer value theory and the findings of previous studies, which highlight the importance of product quality and price in purchasing decisions.
Implications: The findings of this study have significant practical consequences for companies. Companies should focus on enhancing product quality, driving innovation, and implementing competitive pricing strategies. In addition, companies need to strengthen their brand image and after-sales service to increase customer satisfaction and loyalty. This research also contributes to the realm of science by enhancing the understanding of the interaction between price and product quality in the context of the motorcycle market.
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References
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- Agnestasia, R., & Riofita, H. (2024). Pengaruh Bauran Pemasaran Terhadap Perilaku Pembelian Konsumen. Jurnal Ilmiah Kajian Multidisipliner, 8(5).
- Amanah, D. (2010). Pengaruh harga dan kualitas produk terhadap kepuasan konsumen pada majestyk bakery & cake shop cabang HM Yamin Medan. Jurnal Keuangan & Bisnis, 2(1), 71–87.
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- Armstrong, G., Adam, S., Denize, S., & Kotler, P. (2014). Principles of marketing. Pearson Australia.
- Bachriansyah, R. A., & Ferdinand, A. T. (2011). “Analisis Pengaruh Kualitas Produk, Daya Tarik Iklan, dan Persepsi Harga Terhadap Minat Beli Konsumen Pada Produk Ponsel Nokia (Studi Kasus Pada Masyarakat di Kota Semarang). Universitas Diponegoro.
- Bolton, R. N., & Drew, J. H. (1991). A multistage model of customers’ assessments of service quality and value. Journal of Consumer Research, 17(4), 375–384.
- Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers’ product evaluations. Journal of Marketing Research, 28(3), 307–319.
- Garvin, D. A. (1984). Product quality: An important strategic weapon. Business Horizons, 27(3), 40–43.
- Grewal, D., Monroe, K. B., & Krishnan, R. (1998). The effects of price-comparison advertising on buyers’ perceptions of acquisition value, transaction value, and behavioral intentions. Journal of Marketing, 62(2), 46–59.
- Gumilang, P. B., Listyorini, S., & Ngatno, N. (2022). Pengaruh Perceived Quality Dan Brand Experience Terhadap Keputusan Pembelian Motor Yamaha Mio (Studi Pada Yamaha Flagship Shop (FSS) Kota Semarang). Jurnal Ilmu Administrasi Bisnis, 11(3), 420–432.
- Hariyanti, A. D. (2011). Analisis Pengaruh Kualitas Produk, Persepsi Harga, Dan Kualitas Layanan Terhadap Minat Beli Ulang Produk Perlengkapan Kunci Di Pt Kenari Djaja Prima Semarang. Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science), 10(1), 47–87.
- Hofstede, G. (1980). Motivation, leadership, and organization: do American theories apply abroad? Organizational Dynamics, 9(1), 42–63.
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- Jin, B., & Gu Suh, Y. (2005). Integrating effect of consumer perception factors in predicting private brand purchase in a Korean discount store context. Journal of Consumer Marketing, 22(2), 62–71.
- Kirmani, A., & Rao, A. R. (2000). No pain, no gain: A critical review of the literature on signaling unobservable product quality. Journal of Marketing, 64(2), 66–79.
- Kotler, P., & Keller, K. L. (2016). A framework for marketing management. Prentice Hall.
- Lichtenstein, D. R., Ridgway, N. M., & Netemeyer, R. G. (1993). Price perceptions and consumer shopping behavior: a field study. Journal of Marketing Research, 30(2), 234–245.
- Martini, T. (2015). Analisis Pengaruh harga, Kualitas Produk dan desain terhadap Keputusan Pembelian Kendaraan bermotor merek honda Jenis skutermatic. Jurnal Penelitian, 9(1).
- Monroe, K. B., & Lee, A. Y. (1999). Remembering versus knowing: Issues in buyers’ processing of price information. Journal of the Academy of Marketing Science, 27, 207–225.
- Munadjat, B., Kencana, P. N., & Sunarto, A. (2022). The influence of product quality and price on the purchase decision of Yamaha motorcycles at Pt. Jaya Mandiri Gema Sejati Cibinong Branch-Bogor. International Journal of Social Science, 2(1), 1075–1080.
- Oliver, R. L. (2006). Customer satisfaction research. The Handbook of Marketing Research: Uses, Misuses, and Future Advances, 1, 569–587.
- Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). Servqual: A multiple-item scale for measuring consumer perc. Journal of Retailing, 64(1), 12.
- Purwanto, P. (2021). the Influence of Product Quality, Promotion and Design on the Purchase Decision of Yamaha Mio Motor Vehicles. Jurnal Ekonomi, 10(01), 17–21.
- Rao, A. R., & Monroe, K. B. (1989). The effect of price, brand name, and store name on buyers’ perceptions of product quality: An integrative review. Journal of Marketing Research, 26(3), 351–357.
- Razak, M. (2016). Perilaku Konsumen. Alauddin University Press.
- Rust, R. T., Zahorik, A. J., & Keiningham, T. L. (1995). Return on quality (ROQ): Making service quality financially accountable. Journal of Marketing, 59(2), 58–70.
- Saputri, F. L. (2018). Pengaruh Harga, Citra Merek (Brand Image), Kualitas Produk, Kualitas Pelayanan, Harga, dan Promosi Terhadap Keputusan Pembelian Konsumen Pada PT. Panel Indofurn Bandar Lampung.
- Sudirjo, F., Muhtadi, M. A., & Manik, D. E. M. (2023). Faktor-Faktor yang Mempengaruhi Perilaku Pembelian Konsumen secara Lintas Budaya. Jurnal Ekonomi Dan Kewirausahaan West Science, 1(03), 207–215.
- Sweeney, J. C., & Soutar, G. N. (2001). Consumer perceived value: The development of a multiple item scale. Journal of Retailing, 77(2), 203–220.
- Sweeney, J. C., Soutar, G. N., & Mazzarol, T. (2008). Factors influencing word of mouth effectiveness: receiver perspectives. European Journal of Marketing, 42(3/4), 344–364.
- Syah, T. Y. R., & Yanuar, T. (2013). Perbedaan Pengaruh Citra Merek dan Reputasi Perusahaan terhadap kualitas produk, nilai pelanggan dan loyalitas pelanggan di Pasar Bisnis. Esa Unggul University.
- Tellis, G. J., & Gaeth, G. J. (1990). Best value, price-seeking, and price aversion: The impact of information and learning on consumer choices. Journal of Marketing, 54(2), 34–45.
- Varki, S., & Colgate, M. (2001). The role of price perceptions in an integrated model of behavioral intentions. Journal of Service Research, 3(3), 232–240.
- Vitrika, A., & Susila, I. (2022). The Influence of Product Quality, Brand Image, and After Sales Service Support on the Purchase Decision of Matic Scooter in Surakarta Mediated by Attitude. International Conference on Economics and Business Studies (ICOEBS 2022), 371–379.
- Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2–22.
References
Aaker, D. (1991). Brand equity. La Gestione Del Valore Della Marca, 347, 356.
Agnestasia, R., & Riofita, H. (2024). Pengaruh Bauran Pemasaran Terhadap Perilaku Pembelian Konsumen. Jurnal Ilmiah Kajian Multidisipliner, 8(5).
Amanah, D. (2010). Pengaruh harga dan kualitas produk terhadap kepuasan konsumen pada majestyk bakery & cake shop cabang HM Yamin Medan. Jurnal Keuangan & Bisnis, 2(1), 71–87.
Anderson, E. W., Fornell, C., & Lehmann, D. R. (1994). Customer satisfaction, market share, and profitability: Findings from Sweden. Journal of Marketing, 58(3), 53–66.
Armstrong, G., Adam, S., Denize, S., & Kotler, P. (2014). Principles of marketing. Pearson Australia.
Bachriansyah, R. A., & Ferdinand, A. T. (2011). “Analisis Pengaruh Kualitas Produk, Daya Tarik Iklan, dan Persepsi Harga Terhadap Minat Beli Konsumen Pada Produk Ponsel Nokia (Studi Kasus Pada Masyarakat di Kota Semarang). Universitas Diponegoro.
Bolton, R. N., & Drew, J. H. (1991). A multistage model of customers’ assessments of service quality and value. Journal of Consumer Research, 17(4), 375–384.
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers’ product evaluations. Journal of Marketing Research, 28(3), 307–319.
Garvin, D. A. (1984). Product quality: An important strategic weapon. Business Horizons, 27(3), 40–43.
Grewal, D., Monroe, K. B., & Krishnan, R. (1998). The effects of price-comparison advertising on buyers’ perceptions of acquisition value, transaction value, and behavioral intentions. Journal of Marketing, 62(2), 46–59.
Gumilang, P. B., Listyorini, S., & Ngatno, N. (2022). Pengaruh Perceived Quality Dan Brand Experience Terhadap Keputusan Pembelian Motor Yamaha Mio (Studi Pada Yamaha Flagship Shop (FSS) Kota Semarang). Jurnal Ilmu Administrasi Bisnis, 11(3), 420–432.
Hariyanti, A. D. (2011). Analisis Pengaruh Kualitas Produk, Persepsi Harga, Dan Kualitas Layanan Terhadap Minat Beli Ulang Produk Perlengkapan Kunci Di Pt Kenari Djaja Prima Semarang. Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science), 10(1), 47–87.
Hofstede, G. (1980). Motivation, leadership, and organization: do American theories apply abroad? Organizational Dynamics, 9(1), 42–63.
Hofstede, G. (1984). Culture’s consequences: International differences in work-related values (Vol. 5). sage.
Jin, B., & Gu Suh, Y. (2005). Integrating effect of consumer perception factors in predicting private brand purchase in a Korean discount store context. Journal of Consumer Marketing, 22(2), 62–71.
Kirmani, A., & Rao, A. R. (2000). No pain, no gain: A critical review of the literature on signaling unobservable product quality. Journal of Marketing, 64(2), 66–79.
Kotler, P., & Keller, K. L. (2016). A framework for marketing management. Prentice Hall.
Lichtenstein, D. R., Ridgway, N. M., & Netemeyer, R. G. (1993). Price perceptions and consumer shopping behavior: a field study. Journal of Marketing Research, 30(2), 234–245.
Martini, T. (2015). Analisis Pengaruh harga, Kualitas Produk dan desain terhadap Keputusan Pembelian Kendaraan bermotor merek honda Jenis skutermatic. Jurnal Penelitian, 9(1).
Monroe, K. B., & Lee, A. Y. (1999). Remembering versus knowing: Issues in buyers’ processing of price information. Journal of the Academy of Marketing Science, 27, 207–225.
Munadjat, B., Kencana, P. N., & Sunarto, A. (2022). The influence of product quality and price on the purchase decision of Yamaha motorcycles at Pt. Jaya Mandiri Gema Sejati Cibinong Branch-Bogor. International Journal of Social Science, 2(1), 1075–1080.
Oliver, R. L. (2006). Customer satisfaction research. The Handbook of Marketing Research: Uses, Misuses, and Future Advances, 1, 569–587.
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). Servqual: A multiple-item scale for measuring consumer perc. Journal of Retailing, 64(1), 12.
Purwanto, P. (2021). the Influence of Product Quality, Promotion and Design on the Purchase Decision of Yamaha Mio Motor Vehicles. Jurnal Ekonomi, 10(01), 17–21.
Rao, A. R., & Monroe, K. B. (1989). The effect of price, brand name, and store name on buyers’ perceptions of product quality: An integrative review. Journal of Marketing Research, 26(3), 351–357.
Razak, M. (2016). Perilaku Konsumen. Alauddin University Press.
Rust, R. T., Zahorik, A. J., & Keiningham, T. L. (1995). Return on quality (ROQ): Making service quality financially accountable. Journal of Marketing, 59(2), 58–70.
Saputri, F. L. (2018). Pengaruh Harga, Citra Merek (Brand Image), Kualitas Produk, Kualitas Pelayanan, Harga, dan Promosi Terhadap Keputusan Pembelian Konsumen Pada PT. Panel Indofurn Bandar Lampung.
Sudirjo, F., Muhtadi, M. A., & Manik, D. E. M. (2023). Faktor-Faktor yang Mempengaruhi Perilaku Pembelian Konsumen secara Lintas Budaya. Jurnal Ekonomi Dan Kewirausahaan West Science, 1(03), 207–215.
Sweeney, J. C., & Soutar, G. N. (2001). Consumer perceived value: The development of a multiple item scale. Journal of Retailing, 77(2), 203–220.
Sweeney, J. C., Soutar, G. N., & Mazzarol, T. (2008). Factors influencing word of mouth effectiveness: receiver perspectives. European Journal of Marketing, 42(3/4), 344–364.
Syah, T. Y. R., & Yanuar, T. (2013). Perbedaan Pengaruh Citra Merek dan Reputasi Perusahaan terhadap kualitas produk, nilai pelanggan dan loyalitas pelanggan di Pasar Bisnis. Esa Unggul University.
Tellis, G. J., & Gaeth, G. J. (1990). Best value, price-seeking, and price aversion: The impact of information and learning on consumer choices. Journal of Marketing, 54(2), 34–45.
Varki, S., & Colgate, M. (2001). The role of price perceptions in an integrated model of behavioral intentions. Journal of Service Research, 3(3), 232–240.
Vitrika, A., & Susila, I. (2022). The Influence of Product Quality, Brand Image, and After Sales Service Support on the Purchase Decision of Matic Scooter in Surakarta Mediated by Attitude. International Conference on Economics and Business Studies (ICOEBS 2022), 371–379.
Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2–22.