Main Article Content
Abstract
Purpose: This study aims to examine the role of trust (horizontal and vertical) and knowledge sharing (knowledge donation and knowledge collection) in enhancing innovative work behavior (idea generation and idea realization) among SMEs in Tarakan City. The main issue addressed is the low level of innovation capacity influenced by relational factors and knowledge management practices.
Research Method: This research employs a quantitative explanatory design. Data were collected through Likert-scale questionnaires from 150 SME actors using purposive sampling. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (SEM-PLS) software.
Results and Discussion: The results indicate that both horizontal and vertical trust positively influence knowledge donating and knowledge collecting. Knowledge donating significantly affects idea generation and idea realization, while idea generation strongly influences idea realization. However, knowledge collecting does not significantly affect innovative work behavior. These findings suggest that innovation is primarily driven by active knowledge contribution rather than passive knowledge acquisition.
Implications: This study highlights the importance of fostering a trust-based organizational culture and promoting knowledge-donating practices to enhance SME innovation, while also contributing to the development of knowledge management theory in the SME context.
Keywords
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References
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References
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage Publications.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based SEM. Journal of the Academy of Marketing Science, 43(1), 115–135.
https://doi.org/10.1007/s11747-014-0403-8
Hidayat, N. (2021). The Effect of Knowledge Sharing and Absorptive Capacity on Service Innovation Performance: A Study of Micro, Small, and Medium Enterprises in Tarakan City. Vol. 22 No. 01. https://doi.org/10.25170/metris.v22i01.2667
Hidayat, N. (2025). Fostering Innovation Performance in SMEs: The Role of Knowledge Transfer and Absorptive Capacity in Tarakan City, Indonesia. Journal of System and Management Sciences. Vol. 15 (2025) No. 3, pp. 378–387. https://doi.org/10.33168/JSMS.2025.0320
Hidayat, N., & Lee, W. (2018). The Influence of Knowledge Sharing on Service Innovation Performance: an Empirical Study on Hotel in North Borneo, Indonesia. Eurasian Journal of Business and Management, 6(2), 23–32. https://doi.org/10.15604/ejbm.2018.06.02.003
Hughes, D. J., Lee, A., Tian, A. W., Newman, A., & Legood, A. (2021). Leadership, creativity, and innovation: A critical review. Journal of Organizational Behavior, 42(5), 1–21.
https://doi.org/10.1002/job.2471
Kementerian Koperasi dan UKM Republik Indonesia. (2023). Perkembangan data UMKM Indonesia.
Kmieciak, R. (2020). Trust, knowledge sharing, and innovative work behavior: Empirical evidence from Poland. European Journal of Innovation Management, 24(5), 1–20. https://doi.org/10.1108/EJIM-04-2020-0134
Le, P. B., & Lei, H. (2020). Determinants of innovation capability: The role of knowledge sharing and organizational learning. Journal of Knowledge Management, 24(5), 1–20.
https://doi.org/10.1108/JKM-08-2019-0454
Lee, C.-W., & Hidayat, N. (2018a). The impact of absorptive capacity on service innovation performance: An empirical study on banking in East Borneo, Indonesia. Journal of Applied Finance and Banking, 8(5). https://doi.org/1792-6599
Lee, J., Park, J., & Lee, S. (2021). The role of leadership trust in knowledge sharing. Sustainability, 13(5), 2673. https://doi.org/10.3390/su13052673
Nguyen, T. M., Nham, T. P., Froese, F. J., & Malik, A. (2022). Motivation and knowledge sharing: A meta-analysis. Journal of Knowledge Management, 26(3), 1–25. https://doi.org/10.1108/JKM-01-2021-0060
Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company. Oxford University Press.
https://global.oup.com/academic/product/the-knowledge-creating-company-9780195092691
Raza, M. A., Qazi, W., Khan, K. A., & Salam, J. (2021). Social exchange theory and knowledge sharing behavior. Management Decision, 59(4), 1–20. https://doi.org/10.1108/MD-01-2020-0064
Santos-Vijande, M. L., López-Sánchez, J. Á., & Rudd, J. (2020). Frontline employees’ collaboration in industrial service innovation. Journal of Business Research, 116, 279–289.
https://doi.org/10.1016/j.jbusres.2020.05.039
Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior. Academy of Management Journal, 37(3), 580–607. https://doi.org/10.2307/256701
Shujahat, M., Ali, B., Nawaz, F., Durst, S., & Kianto, A. (2021). Translating knowledge into innovation capability. Journal of Knowledge Management, 25(8), 1–22. https://doi.org/10.1108/JKM-03-2020-0189
Zhang, X., Chen, H., & Sun, X. (2022). Knowledge sharing and innovation performance. Technological Forecasting and Social Change, 174, 121134. https://doi.org/10.1016/j.techfore.2021.121134